Process Associate- Invoice to Cash
Genpact
0 - 3 years
Gurugram
Posted: 03/08/2025
Job Description
Responsibilities
In this role, you will be responsible for all the activities related to O2C domain-
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The cash specialist will be responsible for posting payments from various lockboxes to the customer accounts
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The specialist will also be responsible for research and resolution of aged unidentified and unapplied cash receipts and accurate posting to customer accounts
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It will also include responsibilities to coordinate payments made by a lockbox, ACH/Wire, and other adjustments to customer account for credits/debits and account write-offs.
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Reconcile Cash Balance Accounting system funds against bank deposits and daily/monthly recon exercise.
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Prepare Customer Refunds This is a manual process of capturing documentation to troubleshoot.
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Work with collections to resolve for unidentified cash
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Ensure ways to increase auto cash application on accounts.
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Build SOPs for new processes, update current SOPs when vital
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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