Process Associate- Claims

Genpact

0 - 3 years

Noida

Posted: 3/5/2025

Job Description

Responsibilities


Responsible to understand and comprehend, good customer service attitude to clearly articulate the resolution.
Responsible to handle varied volumes of workloads and to reach targets and deadlines on a timely basis
Responsible to demonstrate and cultivate customer focus, teamwork, accountability, initiative and innovation.
Required to demonstrate a high level of personal integrity and investigation / negotiation skills
Responsible to demonstrate a high level of self-motivation, energy and flexibility
Responsible for handling claims/queries
Working knowledge of claims or settlements & claims processing.
Candidate should be comfortable with 24*7 shift timings.

Minimum Qualifications


B.com/ BBA/BA/ BSC (Any Non Tech Graduate)
Freshers are eligible

Preferred Qualifications


Good knowledge of using Excel, MS Access Database
Proficient in English language- both written and oral
Insurance client experience will be an added advantage

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.

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