Responsibilities

•         Review and moderate the platform by following the policies, processes, and guidelines and provide decision based on prescribed guidelines

•         Review and investigate 3D, visual, graphic, audio, and text content for violation of policies and guidelines. (For example – slurs, cuss words, adult content, etc.)

•         The role also involves moderating content of Egregious nature

•         Recognize trends and patterns and raise issues timely

•         Maintain a thorough understanding of process and policies

•         Accountable for performance standards (Efficiency, Quality) in a weekly manner

•         Use market specific knowledge, signals, and insights to spot and scope scalable solutions to improve the support of our client’s community of gamers