Process Associate - I2C
Genpact
0 - 3 years
Lucknow
Posted: 3/5/2025
Job Description
Responsibilities
Order Entry
Enters and processes accurate and timely orders by utilizing EDI and order requirements.
Ensures accurate entry through knowledge of clients items/policies for proper delivery to the customer.
Ensures accurate pricing and promotion information by communicating with Business Development Assistant.
Reconciliation
Reconcile orders to ensure accuracy of information.
Indicate discrepancies by tagging with promotion/pricing/etc. disputes in system.
Provides Ad-hoc reporting as necessary.
Administrative
Supports administrative activities by maintaining communication flow and serving as a liaison to Business Development Managers and other support staff.
Ensures accurate and timely communication with clients and customers through ongoing correspondence.
Provides backup documentation to departmental co-workers.
Client and Customer Interaction
Assists in meeting Company and Client/Customer objectives by understanding sales volume, profitability, and incremental growth opportunities for each brand.
Ensures customer and client satisfaction by proactively seeking input, recommending solutions, and solving problems through independent thinking.
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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