Process Associate - Customer Service
Genpact
5 - 10 years
nan
Posted: 3/5/2025
Job Description
Responsibilities
Strong attention to detail to identify and fix errors and share feedback/insights
Focus on accuracy/eye for details
Ensure logical and meaningful review of url content curation
High quality of extraction of content delivered consistently
Domain expertise to work like a subject matter expert and challenge what seems incorrect
Adapt and deliver high quality extraction with accuracy, commitment, and consistency
Excellent time management skills to help increase the number of extractions
Decision making skills to understand the concepts of identifying if a website is/is not extractable
Extremely proactive and organized with a track record of success in a team environment
Minimum Qualifications
Any Graduate
Strong Communication Skills (verbal and written)
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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