Process Associate - Content Moderation - Hindi + English

• Provide resolution to maintain standards of quality

• Review content and provide resolution based on prescribed guidelines

• Recognize trends and patterns and raise issues timely

• Provide insights to help improve the support to the users

• Maintain a thorough understanding of process and policies

• Provide excellent customer service to our customers

• Any Graduate (PG an added advantage)

• Freshers are eligible

• Fluent in Read/Write in English & Hindi Language

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.