Process Associate - Claims

Genpact

0 - 3 years

Gurugram

Posted: 24/03/2025

Job Description

Responsibilities

:
Responsible for performing backend claims support activities like Document Indexing, Claim Payments, setting up FNOLs & Schedule Independent Medical Examinations.
Accurately analyze invoices & make payments to Vendors & Insureds on a claim.
Accurately identify keywords on a claim related document & Index the documents to an appropriate claim
Accurately analyze & set up new assignments for Independent Medical Examinations
Ensure that assigned targets in accordance with SLA metrics are met
Ensure that quality of transactions is in compliance with predefined parameters laid down by SLA metrics
Provide accurate process reports on a timely basis

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.

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