Process Asscociate
TCS
1 - 4 years
Mumbai
Posted: 27/03/2025
Job Description
Location: Chennai & Mumbai
Shift: 1:30 AM to 11:30AM IST
Experience: 1-3 years
Job Summary:
As a Commercial Cards Operations Analyst, you will be responsible for supporting key operational activities related to commercial card processing, including card setup, account openings, fulfillment, payments, and fraud dispute handling. This role requires strong attention to detail, adherence to compliance guidelines, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Process card setup, ensuring all KYC and regulatory checks are completed.
- Support account opening procedures by verifying and entering customer information.
- Handle card fulfillment tasks, including issuance, dispatch, and activation.
- Process payments and reconcile transactions for commercial card customers.
- Assist in resolving fraud and disputes, ensuring timely investigation and resolution.
- Maintain accurate records and follow internal compliance and risk policies.
- Coordinate with internal teams and external stakeholders for issue resolution.
About Company
Tata Consultancy Services (TCS) is one of the largest multinational IT services and consulting companies in the world, headquartered in Mumbai, India. It operates in over 50 countries and is a part of the Tata Group, India's largest business conglomerate. TCS offers a wide range of services including software development, consulting, digital transformation, and business solutions, serving industries such as finance, healthcare, retail, and telecommunications. Known for its global reach, technological expertise, and innovation, TCS is consistently ranked among the top IT services companies globally.
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