Process Analyst

Share your CV at tanya.chauhan@zarthi.com

JD Process Analyst

Job Summary

We are seeking an experienced Process Analyst to assess, analyze, and optimize business processes across functions. The ideal candidate will drive continuous improvement initiatives, leverage data-driven insights, and collaborate with cross-functional stakeholders to enhance operational efficiency, quality, and scalability.

Key Responsibilities

Process Assessment & Optimization

• Conduct comprehensive assessments of existing business processes to identify inefficiencies, gaps, and improvement opportunities.
• Evaluate end-to-end workflows and recommend process re-engineering solutions aligned with business objectives.

Data Collection & Analysis

• Gather, analyze, and interpret process performance data using analytical and statistical tools.
• Identify trends, risks, and improvement areas through quantitative and qualitative analysis.

Process Mapping & Documentation

• Develop detailed process maps, flowcharts, SOPs, and documentation to visualize current and future-state processes.
• Ensure documentation is accurate, standardized, and updated regularly.

Performance Metrics & Reporting

• Define and track Key Performance Indicators (KPIs) to measure process efficiency, effectiveness, and compliance.
• Prepare dashboards and reports for leadership and stakeholders.

Continuous Improvement Initiatives

• Design and implement continuous improvement strategies using methodologies such as Lean, Six Sigma, Kaizen, or Quality Management Systems.
• Drive automation and digital transformation initiatives where applicable.

Root Cause & Problem Solving

• Conduct root cause analysis (RCA) for process deviations, defects, and operational issues.
• Propose and implement corrective and preventive actions (CAPA).

Change Management & Stakeholder Collaboration

• Work closely with business leaders and teams to implement process changes and ensure smooth adoption.
• Support change management efforts through communication, training, and impact assessment.

Training & Knowledge Transfer

• Provide training and guidance to teams on optimized processes and new tools.
• Ensure adherence to updated procedures and best practices.

Project Management

• Lead or support cross-functional process improvement projects, managing scope, timelines, resources, and deliverables.
• Ensure projects are completed on time, within scope, and aligned with business goals.

Required Skills & Qualifications

• Bachelors degree in Business Administration, Engineering, Operations, or a related field.
• experience in process improvement, business analysis, or operational excellence roles.
• Strong expertise in process mapping, KPI development, and data analysis.
• Hands-on experience with Lean Six Sigma / Continuous Improvement frameworks (certification preferred).
• Proficiency in tools such as MS Excel, Power BI, Visio, Lucidchart, or similar.
• Excellent stakeholder management, communication, and problem-solving skills.
• Experience working in cross-functional and fast-paced environments.