Principal Program Manager - Technical, XE AI Expressway

XE Overview

Red Hat’s Enterprise Engineering (XE) AI & Data team seeks customer-focused innovators who also value rapid delivery. We believe in collaboration, transparency, built-in quality, and simplicity as a remedy for complexity. We look for people who apply critical thinking and welcome creative solutions. We challenge ourselves to modernize while at the same time building exceptional customer experiences with our products and services. We aren’t afraid to fail for the right reasons, but we never give up trying to exceed expectations.

About the Job:

Red Hat Experience Engineering (XE) is looking for a Principal Program Manager - Technical to join our growing AI & Data team. This role ideally suits candidates with program management and/or product management experience. In this role, you will oversee and facilitate a pipeline of AI experiments and solutions with the goal of helping XE accelerate the timeline from idea to production AI solution.

You will support and refine a process that accelerates the development and deployment of AI-driven capabilities by XE associates by providing a clear path from experimentation to production readiness, with support from enterprise engineering and product management. This role will enable and execute a product maturity process, while also understanding the business impacts of the solutions in the process and providing supporting guidance and enablement to participating associates and stakeholders. You will partner with engineering, data analysts, stakeholders and more to execute the accelerated flow from idea to general availability. You should have strong experience communicating and facilitating decisions effectively with senior leadership. 

What will you do?

• Design, craft, and communicate product vision based on business priorities and data needs

• Take ownership of end-to-end business scenarios: problem definition, solutions and technical strategy, backlog creation 

• Focus on generating clarity for business needs and drive alignment to strategy

• Track and report progress through product roadmaps 

• Gather and report product operational needs as well as following up on work results

• Use your excellent communication skills to create clarity for stakeholders and associates both in conversations and in process-supporting documentation

• Provide management-level reporting of overall product health and utilization

• Serve as primary liaison to the Steering Committee responsible for advancing experiments

• Focus on a Minimum Viable Product (MVP) mindset, driving iterative product evolution tied to business viability and impact

• Champion the use of agile software development best practices, including paired programming, to deliver the right data & analytics products and services

What will you bring?

• Bachelor's degree

• 7+ years of experience in Agile technical program management in software companies

• Ability to apply multiple feedback techniques to incorporate user feedback and measure success

• Experience working within a complex enterprise data ecosystem and tools

• Experience with analytics model lifecycle, DevOps, and AIOps best practices

• Knowledge of Red Hat products and open source practices

• Ability to interpret written requirements and technical specification documents

• Strong facilitation and influence capabilities, including the ability to drive action and accountability outside of a direct reporting relationship

Preferred Skills:

• Experience leading cross-functional initiatives

• Effective critical thinking to help navigate ambiguously defined business problems

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
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