Principal Product Owner

Key Responsibilities: 

• Product Ownership: Manage the product backlog for Scrum teams, translating business objectives into actionable user stories and acceptance criteria. 

• Prioritization: Own and manage priorities, effectively handling last-minute requests, resolving conflicting priorities, and ensuring the team remains productive despite blockers. 

• Mentorship: Coach and develop other Product Owners, setting high standards and fostering a culture of excellence. 

• Strategic Planning: Collaborate with stakeholders for future roadmap planning, ensuring readiness for upcoming objectives. 

• Continuous Improvement: Identify opportunities to enhance product offerings, provide actionable recommendations, and drive implementation. 

• Industry Awareness: Stay updated on industry trends, particularly in hospitality, to inform product development. 

• Governance: Serve as a key liaison for governance, ensuring adherence to best practices and organizational standards. 

• Collaboration: Work closely with Scrum teams and Product Manager to ensure clear understanding of requirements and priorities, balancing customer needs with technical feasibility. 

• Performance Tracking: Analyze team performance metrics to identify areas for improvement. 

• Accountability: Hold oneself and others accountable for delivering high-quality work on time. 

• Effective Communication: Proactively share updates, anticipate challenges, and maintain transparency regarding delays, budget considerations, and scope management to prevent scope creep. 

Requirements 

• Experience: Proven experience as a Senior Product Owner in an Agile environment, with expertise in SAFe methodology. 

• Industry Knowledge: Strong hospitality industry knowledge or experience working with CRS systems. 

• Technical Proficiency: Proficiency in Rally, Confluence, Microsoft tools, and customer journey mapping platforms such as Lucidchart. 

• Communication Skills: Excellent interpersonal and problem-solving skills. 

• Leadership: Ability to manage multiple priorities and build strong stakeholder relationships. 

Preferred Skills: 

• Revenue Management: Deep knowledge of revenue management practices within the hospitality industry. 

Ecosystem Understanding: Strong understanding of hospitality pricing, distribution, channel management, and connectivity.​

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