Principal Consultant – OpenText VIM

Genpact

5 - 10 years

Hyderabad

Posted: 29/11/2024

Job Description

Responsibilities

  • Experience in support and maintenance of OpenText VIM projects

  • Ensure SLA-related KPIs are adhered to

  • Analyze, plan, design, configure and test OpenText VIM solution to meet the business and regulatory needs for processing of various types of supplier invoices.

  • Sound knowledge on Document Archiving, OCR, VIM Workflows, Process Types, Exception handling and Reports, including integration with S/4 and other applications.

  • Must be able to translate client business rules to technical business requirements. Must possess strong analytical skills.

  • Ability to confidently articulate information identified for delivery to the client

  • Must have good documentation skills and should be able to work in global environment, Ability to work on multiple modules same time.

  • Experience in Application Maintenance Support. L0, L1 & L2 Responsible for management of Client Impact tickets. Accountable for Service Restoral / Permanent Resolution of production incidents.

  • Responsible for successful Production start-up, Understanding of Roles & Authorizations

  • Hands-on configuration experience

  • About Company

    Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.

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