Principal Consultant – OpenText VIM
Genpact
5 - 10 years
Hyderabad
Posted: 29/11/2024
Job Description
Responsibilities
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Experience in support and maintenance of OpenText VIM projects
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Ensure SLA-related KPIs are adhered to
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Analyze, plan, design, configure and test OpenText VIM solution to meet the business and regulatory needs for processing of various types of supplier invoices.
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Sound knowledge on Document Archiving, OCR, VIM Workflows, Process Types, Exception handling and Reports, including integration with S/4 and other applications.
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Must be able to translate client business rules to technical business requirements. Must possess strong analytical skills.
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Ability to confidently articulate information identified for delivery to the client
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Must have good documentation skills and should be able to work in global environment, Ability to work on multiple modules same time.
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Experience in Application Maintenance Support. L0, L1 & L2 Responsible for management of Client Impact tickets. Accountable for Service Restoral / Permanent Resolution of production incidents.
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Responsible for successful Production start-up, Understanding of Roles & Authorizations
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Hands-on configuration experience
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About Company
Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.
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