Principal Consultant – MuleSoft Business Analyst!

Ready to build the future with AI?
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If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of whats possible, this is your moment.
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Inviting applications for the role of Principal Consultant MuleSoft Business Analyst!
We are seeking a highly skilled and experienced Business Analyst to join our team. The ideal candidate will have a strong background in MuleSoft and EDI technologies or similar integration technologies, as well as a deep understanding of business processes and requirements.
Responsibilities
Analyse and document current business processes and identify areas for improvement.
Analyses business needs and designs business process flows in collaboration with the stakeholders, participating in areas such as, but not limited to documentation of business process diagrams, flowcharts, functional specifications, use cases, and user stories, BRDs
Act as the liaison between the Customer business units and the IT support staff responsible for coordination of activities with SMEs, Business, Program Mgmt and IT teams.
Works directly with subject matter experts, vendors and partner organizations to deliver project milestones including requirements gathering, business process mapping, testing, documentation and training within complex technology and business solution programs.
Develop and maintain technical documentation and user guides
Create user stories using AGILE framework in tools like Azure Devops/JIRA
Create end to end data flow diagrams from source to target systems
Stay updated on industry trends and best practices related to MuleSoft and EDI technologies
Participate in project planning and provide regular updates on project progress to stakeholders.
Qualifications we seek in you!
Minimum Qualifications
Bachelors degree in engineering, Computer Science, Information Systems, or a related STEM field.
Experience working on EDI and MuleSoft Projects
Well versed with EDI Codes
Excellent analytical and problem-solving skills
Strong communication and interpersonal skills
Ability to work independently and in a team environment.
Familiarity with Agile methodologies
Ability to write SQL queries and perform data analysis
Proven experience in project management and delivering projects on time and within budget

Preferred Qualifications/ Skills
Experience with API development and integration

Why join Genpact?
Lead AI-first transformation Build and scale AI solutions that redefine industries
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your careerGain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
Grow with the best Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
Committed to ethical AI Work in an environment where governance, transparency, and security are at the core of everything we build
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.