We create possibilities that move life and commerce forward

Welcome to Manhattan. Every day, our supply chain commerce technology connects two billion people to 20 billion consumer choices. In the warehouse, on the road and in the store, we make what was once impossible, possible. If you want to tackle complex problems and redefine markets, you’ve come to the right place.

Job Summary:

We are seeking an experienced and detail-oriented professional in analyzing KPIs, deriving actionable insights from large-scale data, and preparing strategic presentations for executive stakeholders. The ideal candidate will have expertise in managing data for a large workforce and delivering high-quality analytics to drive business decisions.

The ideal candidate will have a strong background in both business analysis and technical aspect, enabling them to bridge the gap between business needs and technical solutions. This role will involve working closely with stakeholders to understand business aspect of requirements, Documenting the solution for end user, presenting the end solution.

Key Responsibilities:

Data Analysis and Insights:

Develop actionable insights from department-level metrics, identifying trends and opportunities for improvement
Create dashboards and reports to monitor KPIs, resource utilization, and operational effectiveness

Project Efficiency Evaluation:

Evaluate project delivery efficiency across various streams and geographies
Provide recommendations to enhance productivity and streamline operations
Collaborate with project managers and teams to implement improvements based on analysis

Executive Support and Presentation Preparation:

Prepare data-driven presentations and reports for executive visits and reviews
Collaborate with cross-functional teams to gather information and ensure alignment on key metrics
Present insights and recommendations to leadership with clarity and precision

Tool and Process Development:

Identify, develop, and enhance tools and processes to streamline data analysis and reporting activities
Automate repetitive tasks to improve efficiency and reduce manual effort

Additional Responsibilities:

Collaborate with business stakeholders to gather and analyze requirements
Understand technical solutions and conduct business impact assessments for proposed changes
Influence the grooming of technical changes to align with business needs
Prepare end-user documentation to facilitate understanding and adoption of solutions
Prepare presentations and effectively communicate solutions to end customers
Work closely with development teams to ensure business needs are accurately translated into technical implementation
Stay updated with industry trends and best practices in business analysis and technology

Qualifications and Skills:

Educational Background: Bachelor’s or Master’s degree in Data Analytics, Business Administration, Computer Science, or a related field
Experience: 10–12 years of experience in data analysis, project efficiency evaluation, and reporting in a professional services environment
Technical Skills:
- Proficiency in data analysis tools (e.g., Excel, Tableau, Power BI)
- Familiarity with project management tools and methodologies
Analytical & Communication Skills: Strong problem-solving abilities and attention to detail. Excellent written and verbal communication skills for interacting with executives and cross-functional teams
Soft Skills: Ability to manage multiple priorities, work under pressure, and collaborate effectively across teams

Preferred Qualifications:

Experience in the professional services or consulting industry
Exposure to analyzing metrics for large teams (600+ associates)
Knowledge of global project delivery practices and challenges

Committed to diversity and inclusion

At Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here. Our team members’ backgrounds, experiences and perspectives add to us as a whole and make us unique.

We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed.

Principal Consultant - Program Management

Manhattan Associates

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