Principal Consultant- Network Change
Genpact
5 - 10 years
Gurugram
Posted: 28/08/2025
Job Description
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Principal Consultant- Network Change
In this role, you will be responsible for supporting the network operations 24X7 for internal IT. You will be working actively on the operational issues along with internal / external stakeholders to recover the systems failure (proactive/reactive).
You will work Incident Management, Problem Management for each incidents/tickets and need to ensure the high uptime to the business.
Your role will network L2+ and need to work on various current/upcoming technologies (explained below) to support business needs.
Responsibilities
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The candidate should be holding at least hardcore 24X7 network Ops experience
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Front-end face for Genpact Network Team while participating in internal P1/P2 Incident resolution bridge call
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Participate in Bridge calls with clients for joint troubleshooting of network issues
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Work with different Vendors and service Provider for faster and accurate resolution
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Playing key role for network related incidents and providing key inputs for Problem Management
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Identifying open risk in the production network and provide input for mitigation \u003Cdiv class=\"OutlineElement Ltr SCXW52894270 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr;\"> \u003Cp class=\"Paragraph SCXW52894270 BCX0\" paraeid=\"{86970189-fb2c-41d6-851c-7276857fa010}{178}\" paraid=\"814385440\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 8px; padding: 0px; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;\">\u003Cspan class=\"TextRun SCXW52894270 BCX0\" data-contrast=\"auto\" lang=\"EN-US\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 11pt; line-height: 17px; font-family: Georgia, Georgia_EmbeddedFont, Georgia_MSFontService, serif;\" xml:lang=\"EN-US\">\u003Cspan class=\"NormalTextRun SCXW52894270 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and \u003C/span>\u003Cspan class=\"NormalTextRun SCXW52894270 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">expertise\u003C/span>\u003Cspan class=\"NormalTextRun SCXW52894270 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\"> in data, technology, and AI.\u003C/span>\u003C/span>\u003Cspan class=\"EOP SCXW52894270 BCX0\" data-ccp-props='{\"201341983\":0,\"335559739\":120,\"335559740\":240}' style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 11pt; line-height: 17px; font-family: Georgia, Georgia_EmbeddedFont, Georgia_MSFontService, serif;\">\u003C/span>\u003C/p> \u003C/div> \u003Cdiv class=\"OutlineElement Ltr SCXW52894270 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr;\"> \u003Cp class=\"Paragraph SCXW52894270 BCX0\" paraeid=\"{86970189-fb2c-41d6-851c-7276857fa010}{184}\" paraid=\"911181850\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 8px; padding: 0px; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;\">\u003Cspan class=\"TextRun SCXW52894270 BCX0\" data-contrast=\"auto\" lang=\"EN-US\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 11pt; line-height: 17px; font-family: Georgia, Georgia_EmbeddedFont, Georgia_MSFontService, serif;\" xml:lang=\"EN-US\">\u003Cspan class=\"NormalTextRun SCXW52894270 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">\u003C/span>\u003C/span>\u003Cspan class=\"EOP SCXW52894270 BCX0\" data-ccp-props='{\"201341983\":0,\"335559739\":120,\"335559740\":240}' style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 11pt; line-height: 17px; font-family: Georgia, Georgia_EmbeddedFont, Georgia_MSFontService, serif;\">\u003C/span>\u003C/p> \u003C/div> \u003Cdiv class=\"OutlineElement Ltr SCXW52894270 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr;\"> \u003Cp aria-level=\"1\" class=\"Paragraph SCXW52894270 BCX0\" paraeid=\"{86970189-fb2c-41d6-851c-7276857fa010}{190}\" paraid=\"324845105\" role=\"heading\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 8px; padding: 0px; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: bold; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: rgb(47, 84, 150); text-align: left; text-indent: 0px;\">\u003Cspan class=\"TextRun SCXW52894270 BCX0\" data-contrast=\"none\" lang=\"EN-US\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; color: rgb(47, 84, 150); font-size: 11pt; line-height: 17px; font-family: Georgia, Georgia_EmbeddedFont, Georgia_MSFontService, serif; font-weight: bold;\" xml:lang=\"EN-US\">\u003Cspan class=\"NormalTextRun SCXW52894270 BCX0\" data-ccp-parastyle=\"heading 1\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">Inviting applications for the role \u003C/span>\u003Cspan class=\"NormalTextRun SCXW52894270 BCX0\" data-ccp-parastyle=\"heading 1\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">of\u003C/span>\u003Cspan class=\"NormalTextRun SCXW52894270 BCX0\" data-ccp-parastyle=\"heading 1\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\"> \u003C/span>\u003Cspan class=\"NormalTextRun SCXW52894270 BCX0\" data-ccp-parastyle=\"heading 1\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">Principal\u003C/span>\u003Cspan class=\"NormalTextRun SCXW52894270 BCX0\" data-ccp-parastyle=\"heading 1\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\"> Consultant\u003C/span>\u003Cspan class=\"NormalTextRun SCXW52894270 BCX0\" data-ccp-parastyle=\"heading 1\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">-\u003C/span>\u003Cspan class=\"NormalTextRun SCXW52894270 BCX0\" data-ccp-parastyle=\"heading 1\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\"> Network \u003C/span>\u003Cspan class=\"NormalTextRun SCXW52894270 BCX0\" data-ccp-parastyle=\"heading 1\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">Change\u003C/span>\u003C/span>\u003Cspan class=\"EOP SCXW52894270 BCX0\" data-ccp-props='{\"201341983\":0,\"335559739\":120,\"335559740\":240}' style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 11pt; line-height: 17px; font-family: Georgia, Georgia_EmbeddedFont, Georgia_MSFontService, serif; color: rgb(47, 84, 150);\">\u003C/span>\u003C/p> \u003C/div> \u003Cdiv class=\"OutlineElement Ltr SCXW52894270 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr;\"> \u003Cp aria-level=\"1\" class=\"Paragraph SCXW52894270 BCX0\" paraeid=\"{86970189-fb2c-41d6-851c-7276857fa010}{210}\" paraid=\"995096045\" role=\"heading\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 8px; padding: 0px; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: bold; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: rgb(47, 84, 150); text-align: left; text-indent: 0px;\">\u003Cspan class=\"TextRun SCXW52894270 BCX0\" data-contrast=\"auto\" lang=\"EN-US\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; color: windowtext; font-size: 11pt; line-height: 17px; font-family: Georgia, Georgia_EmbeddedFont, Georgia_MSFontService, serif; font-weight: normal;\" xml:lang=\"EN-US\">\u003Cspan class=\"NormalTextRun SCXW52894270 BCX0\" data-ccp-parastyle=\"heading 1\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">In this role, you will \u003C/span>\u003Cspan class=\"NormalTextRun SCXW52894270 BCX0\" data-ccp-parastyle=\"heading 1\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">be responsible for\u003C/span>\u003Cspan class=\"NormalTextRun SCXW52894270 BCX0\" data-ccp-parastyle=\"heading 1\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\"> supporting the network operations 24X7 for internal IT. You will be working actively on the operational issues along with internal / external stakeholders to recover the systems failure (proactive/reactive).\u003C/span>\u003C/span>\u003Cspan class=\"EOP SCXW52894270 BCX0\" data-ccp-props='{\"201341983\":0,\"335559739\":120,\"335559740\":240}' style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 11pt; line-height: 17px; font-family: Georgia, Georgia_EmbeddedFont, Georgia_MSFontService, serif; color: windowtext;\">\u003C/span>\u003C/p> \u003C/div> \u003Cdiv class=\"OutlineElement Ltr SCXW52894270 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr;\"> \u003Cp aria-level=\"1\" class=\"Paragraph SCXW52894270 BCX0\" paraeid=\"{86970189-fb2c-41d6-851c-7276857fa010}{216}\" paraid=\"93998555\" role=\"heading\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 8px; padding: 0px; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: bold; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: rgb(47, 84, 150); text-align: left; text-indent: 0px;\">\u003Cspan class=\"TextRun SCXW52894270 BCX0\" data-contrast=\"auto\" lang=\"EN-US\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; color: windowtext; font-size: 11pt; line-height: 17px; font-family: Georgia, Georgia_EmbeddedFont, Georgia_MSFontService, serif; font-weight: normal;\" xml:lang=\"EN-US\">\u003Cspan class=\"NormalTextRun SCXW52894270 BCX0\" data-ccp-parastyle=\"heading 1\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">You will work Incident Management, Problem Management for each incidents/\u003C/span>\u003Cspan class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW52894270 BCX0\" data-ccp-parastyle=\"heading 1\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; background-position: 0px 100%; background-repeat: repeat-x; background-image: var(--urlContextualSpellingAndGrammarErrorV2,); border-bottom: 1px solid transparent;\">tickets\u003C/span>\u003Cspan class=\"NormalTextRun SCXW52894270 BCX0\" data-ccp-parastyle=\"heading 1\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\"> and need to ensure the high uptime to the business.\u003C/span>\u003C/span>\u003Cspan class=\"EOP SCXW52894270 BCX0\" data-ccp-props='{\"201341983\":0,\"335559739\":120,\"335559740\":240}' style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 11pt; line-height: 17px; font-family: Georgia, Georgia_EmbeddedFont, Georgia_MSFontService, serif; color: windowtext;\">\u003C/span>\u003C/p> \u003C/div> \u003Cdiv class=\"OutlineElement Ltr SCXW52894270 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr;\"> \u003Cp aria-level=\"1\" class=\"Paragraph SCXW52894270 BCX0\" paraeid=\"{86970189-fb2c-41d6-851c-7276857fa010}{222}\" paraid=\"68745664\" role=\"heading\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 8px; padding: 0px; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: bold; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: rgb(47, 84, 150); text-align: left; text-indent: 0px;\">\u003Cspan class=\"TextRun SCXW52894270 BCX0\" data-contrast=\"auto\" lang=\"EN-US\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; color: windowtext; font-size: 11pt; line-height: 17px; font-family: Georgia, Georgia_EmbeddedFont, Georgia_MSFontService, serif; font-weight: normal;\" xml:lang=\"EN-US\">\u003Cspan class=\"NormalTextRun SCXW52894270 BCX0\" data-ccp-parastyle=\"heading 1\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">Your role will network L2+ and need to work on various current/upcoming technologies (explained below) to support business needs.\u003C/span>\u003C/span>\u003Cspan class=\"EOP SCXW52894270 BCX0\" data-ccp-props='{\"201341983\":0,\"335559739\":120,\"335559740\":240}' style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 11pt; line-height: 17px; font-family: Georgia, Georgia_EmbeddedFont, Georgia_MSFontService, serif; color: windowtext;\">\u003C/span>\u003C/p> \u003C/div> \u003Cdiv class=\"OutlineElement Ltr SCXW52894270 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr;\"> \u003Cp aria-level=\"1\" class=\"Paragraph SCXW52894270 BCX0\" paraeid=\"{86970189-fb2c-41d6-851c-7276857fa010}{228}\" paraid=\"1345971155\" role=\"heading\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 8px; padding: 0px; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: bold; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: rgb(47, 84, 150); text-align: left; text-indent: 0px;\">\u003Cspan class=\"TextRun SCXW52894270 BCX0\" data-contrast=\"none\" lang=\"EN-US\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; color: rgb(47, 84, 150); font-size: 11pt; line-height: 17px; font-family: Georgia, Georgia_EmbeddedFont, Georgia_MSFontService, serif; font-weight: bold;\" xml:lang=\"EN-US\">\u003Cspan class=\"NormalTextRun SCXW52894270 BCX0\" data-ccp-parastyle=\"heading 1\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">Responsibilities\u003C/span>\u003C/span>\u003Cspan class=\"EOP SCXW52894270 BCX0\" data-ccp-props='{\"201341983\":0,\"335559739\":120,\"335559740\":240}' style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 11pt; line-height: 17px; font-family: Georgia, Georgia_EmbeddedFont, Georgia_MSFontService, serif; color: rgb(47, 84, 150);\">\u003C/span>\u003C/p> \u003C/div> \u003Cdiv class=\"ListContainerWrapper SCXW52894270 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; position: relative;\"> \u003Cul class=\"BulletListStyle1 SCXW52894270 BCX0\" role=\"list\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; list-style-type: disc; cursor: text; font-family: verdana; overflow: visible;\"> \u003Cli aria-setsize=\"-1\" class=\"OutlineElement Ltr SCXW52894270 BCX0\" data-aria-level=\"1\" data-aria-posinset=\"1\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-listid=\"16\" role=\"listitem\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 0px 24px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr; display: block; font-size: 10pt; font-family: Georgia, Georgia_MSFontService, serif; vertical-align: baseline;\"> \u003Cp class=\"Paragraph SCXW52894270 BCX0\" paraeid=\"{86970189-fb2c-41d6-851c-7276857fa010}{234}\" paraid=\"1415283079\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;\">\u003Cspan class=\"TextRun SCXW52894270 BCX0\" data-contrast=\"auto\" lang=\"EN-US\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 10pt; line-height: 15px; font-family: Georgia, Georgia_EmbeddedFont, Georgia_MSFontService, serif;\" xml:lang=\"EN-US\">\u003Cspan class=\"NormalTextRun SCXW52894270 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">The candidate should be holding at least hardcore 24X7 network Ops experience\u003C/span>\u003C/span>\u003Cspan class=\"EOP SCXW52894270 BCX0\" data-ccp-props='{\"201341983\":0,\"335559739\":120,\"335559740\":240}' style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 10pt; line-height: 15px; font-family: Georgia, Georgia_EmbeddedFont, Georgia_MSFontService, serif;\">\u003C/span>\u003C/p> \u003C/li> \u003C/ul> \u003C/div> \u003Cdiv class=\"ListContainerWrapper SCXW52894270 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; position: relative;\"> \u003Cul class=\"BulletListStyle1 SCXW52894270 BCX0\" role=\"list\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; list-style-type: disc; cursor: text; font-family: verdana; overflow: visible;\"> \u003Cli aria-setsize=\"-1\" class=\"OutlineElement Ltr SCXW52894270 BCX0\" data-aria-level=\"1\" data-aria-posinset=\"2\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-listid=\"16\" role=\"listitem\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 0px 24px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr; display: block; font-size: 10pt; font-family: Georgia, Georgia_MSFontService, serif; vertical-align: baseline;\"> \u003Cp class=\"Paragraph SCXW52894270 BCX0\" paraeid=\"{86970189-fb2c-41d6-851c-7276857fa010}{240}\" paraid=\"1434777798\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;\">\u003Cspan class=\"TextRun SCXW52894270 BCX0\" data-contrast=\"auto\" lang=\"EN-US\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 10pt; line-height: 15px; font-family: Georgia, Georgia_EmbeddedFont, Georgia_MSFontService, serif;\" xml:lang=\"EN-US\">\u003Cspan class=\"NormalTextRun SCXW52894270 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">Front-end face for Genpact Network Team while \u003C/span>\u003Cspan class=\"NormalTextRun SCXW52894270 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">participating\u003C/span>\u003Cspan class=\"NormalTextRun SCXW52894270 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\"> in internal P1/P2 Incident resolution bridge call\u003C/span>\u003C/span>\u003Cspan class=\"EOP SCXW52894270 BCX0\" data-ccp-props='{\"201341983\":0,\"335559739\":120,\"335559740\":240}' style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 10pt; line-height: 15px; font-family: Georgia, Georgia_EmbeddedFont, Georgia_MSFontService, serif;\">\u003C/span>\u003C/p> \u003C/li> \u003C/ul> \u003C/div> \u003Cdiv class=\"ListContainerWrapper SCXW52894270 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; position: relative;\"> \u003Cul class=\"BulletListStyle1 SCXW52894270 BCX0\" role=\"list\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; list-style-type: disc; cursor: text; font-family: verdana; overflow: visible;\"> \u003Cli aria-setsize=\"-1\" class=\"OutlineElement Ltr SCXW52894270 BCX0\" data-aria-level=\"1\" data-aria-posinset=\"3\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-listid=\"16\" role=\"listitem\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 0px 24px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr; display: block; font-size: 10pt; font-family: Georgia, Georgia_MSFontService, serif; vertical-align: baseline;\"> \u003Cp class=\"Paragraph SCXW52894270 BCX0\" paraeid=\"{86970189-fb2c-41d6-851c-7276857fa010}{246}\" paraid=\"1766371552\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;\">\u003Cspan class=\"TextRun SCXW52894270 BCX0\" data-contrast=\"auto\" lang=\"EN-US\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 10pt; line-height: 15px; font-family: Georgia, Georgia_EmbeddedFont, Georgia_MSFontService, serif;\" xml:lang=\"EN-US\">\u003Cspan class=\"NormalTextRun SCXW52894270 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">Participate in Bridge calls with clients for joint troubleshooting of network issues\u003C/span>\u003C/span>\u003Cspan class=\"EOP SCXW52894270 BCX0\" data-ccp-props='{\"201341983\":0,\"335559739\":120,\"335559740\":240}' style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 10pt; line-height: 15px; font-family: Georgia, Georgia_EmbeddedFont, Georgia_MSFontService, serif;\">\u003C/span>\u003C/p> \u003C/li> \u003C/ul> \u003C/div> \u003Cdiv class=\"ListContainerWrapper SCXW52894270 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; position: relative;\"> \u003Cul class=\"BulletListStyle1 SCXW52894270 BCX0\" role=\"list\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; list-style-type: disc; cursor: text; font-family: verdana; overflow: visible;\"> \u003Cli aria-setsize=\"-1\" class=\"OutlineElement Ltr SCXW52894270 BCX0\" data-aria-level=\"1\" data-aria-posinset=\"4\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-listid=\"16\" role=\"listitem\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 0px 24px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr; display: block; font-size: 10pt; font-family: Georgia, Georgia_MSFontService, serif; vertical-align: baseline;\"> \u003Cp class=\"Paragraph SCXW52894270 BCX0\" paraeid=\"{86970189-fb2c-41d6-851c-7276857fa010}{252}\" paraid=\"615931715\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;\">\u003Cspan class=\"TextRun SCXW52894270 BCX0\" data-contrast=\"auto\" lang=\"EN-US\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 10pt; line-height: 15px; font-family: Georgia, Georgia_EmbeddedFont, Georgia_MSFontService, serif;\" xml:lang=\"EN-US\">\u003Cspan class=\"NormalTextRun SCXW52894270 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">Work with different Vendors and service Provider for faster and \u003C/span>\u003Cspan class=\"NormalTextRun SCXW52894270 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">accurate\u003C/span>\u003Cspan class=\"NormalTextRun SCXW52894270 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\"> resolution\u003C/span>\u003C/span>\u003Cspan class=\"EOP SCXW52894270 BCX0\" data-ccp-props='{\"201341983\":0,\"335559739\":120,\"335559740\":240}' style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 10pt; line-height: 15px; font-family: Georgia, Georgia_EmbeddedFont, Georgia_MSFontService, serif;\">\u003C/span>\u003C/p> \u003C/li> \u003C/ul> \u003C/div> \u003Cdiv class=\"ListContainerWrapper SCXW52894270 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; position: relative;\"> \u003Cul class=\"BulletListStyle1 SCXW52894270 BCX0\" role=\"list\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; list-style-type: disc; cursor: text; font-family: verdana; overflow: visible;\"> \u003Cli aria-setsize=\"-1\" class=\"OutlineElement Ltr SCXW52894270 BCX0\" data-aria-level=\"1\" data-aria-posinset=\"5\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-listid=\"16\" role=\"listitem\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 0px 24px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr; display: block; font-size: 10pt; font-family: Georgia, Georgia_MSFontService, serif; vertical-align: baseline;\"> \u003Cp class=\"Paragraph SCXW52894270 BCX0\" paraeid=\"{35508cd8-71be-4e2b-956a-7192910955aa}{3}\" paraid=\"57759660\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;\">\u003Cspan class=\"TextRun SCXW52894270 BCX0\" data-contrast=\"auto\" lang=\"EN-US\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 10pt; line-height: 15px; font-family: Georgia, Georgia_EmbeddedFont, Georgia_MSFontService, serif;\" xml:lang=\"EN-US\">\u003Cspan class=\"NormalTextRun SCXW52894270 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">Playing key role for network related incidents and providing key inputs for Problem Management\u003C/span>\u003C/span>\u003Cspan class=\"EOP SCXW52894270 BCX0\" data-ccp-props='{\"201341983\":0,\"335559739\":120,\"335559740\":240}' style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 10pt; line-height: 15px; font-family: Georgia, Georgia_EmbeddedFont, Georgia_MSFontService, serif;\">\u003C/span>\u003C/p> \u003C/li> \u003C/ul> \u003C/div> \u003Cdiv class=\"ListContainerWrapper SCXW52894270 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; position: relative;\"> \u003Cul class=\"BulletListStyle1 SCXW52894270 BCX0\" role=\"list\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; list-style-type: disc; cursor: text; font-family: verdana; overflow: visible;\"> \u003Cli aria-setsize=\"-1\" class=\"OutlineElement Ltr SCXW52894270 BCX0\" data-aria-level=\"1\" data-aria-posinset=\"6\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"hybridMultilevel\"}' data-listid=\"16\" role=\"listitem\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 0px 24px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr; display: block; font-size: 10pt; font-family: Georgia, Georgia_MSFontService, serif; vertical-align: baseline;\"> \u003Cp class=\"Paragraph SCXW52894270 BCX0\" paraeid=\"{35508cd8-71be-4e2b-956a-7192910955aa}{9}\" paraid=\"775756840\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;\">\u003Cspan class=\"TextRun SCXW52894270 BCX0\" data-contrast=\"auto\" lang=\"EN-US\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 10pt; line-height: 15px; font-family: Georgia, Georgia_EmbeddedFont, Georgia_MSFontService, serif;\" xml:lang=\"EN-US\">\u003Cspan class=\"NormalTextRun SCXW52894270 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">Identifying\u003C/span>\u003Cspan class=\"NormalTextRun SCXW52894270 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\"> open risk in the production network and provide input for mitigation\u003C/span>\u003C/span>\u003Cspan class=\"EOP SCXW52894270 BCX0\" data-ccp-props='{\"201341983\":0,\"","https://genpact.taleo.net/careersection/sgy_external_career_section/jobdetail.ftl?job=ITO086521&tz=GMT%2B05%3A30&tzname=Asia%2FCalcutta",null,"","Hybrid","Permanent","Undergraduate","IT Services & Consulting",[29,30,31,32,33,34,35,36,37,38,39,40,41,42,43,44,45,46,47,48,49,50,51,52,53,54,55,56,57,58,59,60,61,62,63,64,65,66,67,68,69,70,71,72,73,74,75,76,77,78,79,80,81,82,83,84,85,86,87,88,89,90,91,92,93,94,95,96,97,98,99,100,101,102,103,104,105,106,107,108,109,110,111,112,113,114,115,116,117,118,119],"solutions firm","firm delivering","delivering outcomes","global professional","Problem Management","Network","NYSE","Fortune Global","professional services","Principal Consultant","transform leading enterprises","providing key inputs","operational issues along","global professional services","fortune global 500","digital operations services","create lasting value","network operations 24x7","people across 30","support business needs","network issues work","work incident management","network related incidents","genpact network team","production network","network l2","network change","problem management","people","works better","working actively","various current","upcoming technologies","systems failure","service provider","relentless pursuit","reactive","purpose","provide input","principal consultant","joint troubleshooting","inviting applications","innate curiosity","industry knowledge","high uptime","external stakeholders","entrepreneurial agility","end face","different vendors","deep business","bridge calls","internal p1","work","incidents","genpact","business","internal","world","tickets","technology","supporting","shape","serve","role","responsible","responsibilities","recover","proactive","powered","participating","nyse","need","mitigation","including","holding","g","future","faster","explained","expertise","ensure","driven","desire","data","countries","clients","ccp","candidate","ai","125","000",0,["Reactive",122],{},["Set"],["ShallowReactive",125],{"job":22},true,"/job-listing/principal-consultant-network-change-genpact-gurugram-5-to-10-years-experience-cff0d6ab-3c8e-4fa2-af93-c7fcf7a36d05",["Reactive",129],{"user":130,"recruiter":132,"chat":133},{"isAuthenticated":131,"isAdminAuthenticated":131,"user":22,"candidateWallet":22},false,{"isAuthenticated":131,"user":22,"otpVerified":131,"idCardImage":22},{"chats":134,"currentChat":137,"onlineStatus":140,"typingStatus":143,"lastSeen":146,"currentChatRequestStatus":149,"totalUnreadCount":151},["Ref",135],["Reactive",136],[],["Ref",138],["Reactive",139],[],["Ref",141],["Reactive",142],{},["Ref",144],["Reactive",145],{},["Ref",147],["Reactive",148],{},["EmptyRef",150],"null",["EmptyRef",152],"0"]