🔔 FCM Loaded

Principal Consultant – Data Center L3 Network Engineer

Genpact

5 - 10 years

Hyderabad

Posted: 03/08/2025

Job Description

Responsibilities

  • Monitor, maintain, and troubleshoot F5 BIG-IP load balancers (LTM, GTM/DNS, APM, ASM).

  • Perform L2-level support for production incidents, ensuring timely resolution.

  • Implement and validate F5 configurations, including virtual servers, pools, iRules, and SSL certificates.

  • Collaborate with L3 teams for complex escalations and root cause analysis.

  • Apply firmware upgrades, patches, and security fixes as per compliance standards.

  • Assist in capacity planning, performance optimization, and log analysis.

  • Work on F5 iRules and automation scripts (e.g., using Bash, Python, or Ansible).

  • Document troubleshooting steps, configurations, and solutions for knowledge sharing.

  • Coordinate with cross-functional teams for network and application integration.

Adhere to ITIL best practices for Incident, Problem, and Change Management

Qualifications we seek in you!

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.

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