Principal Consultant, Business Analyst- Revenue Cloud SFDC
Genpact
5 - 10 years
Noida
Posted: 08/07/2025
Job Description
Responsibilities
Salesforce Billing and Revenue Configuration & Support:
o Implement Salesforce Billing for automated invoicing, payment processing, and revenue recognition.
o Configure billing schedules, tax calculations, revenue splits, and payment processing in alignment with accounting standards and regulations.
o Work with finance teams to ensure accurate reporting and adherence to billing and revenue recognition policies.
Integration & Data Management:
o Collaborate with IT and development teams to integrate Salesforce Billing with external ERP and CRM systems via Integration Tools.
o Manage data migration, cleansing, and mapping between systems for seamless information flow.
o Optimize data integrity and ensure compliance with data privacy and security standards.
Process Optimization & Automation:
o Analyze and optimize current processes related to billing, and payment workflows.
o Implement automation tools and process enhancements to improve operational efficiency.
o Create and maintain process documentation, guidelines, and best practices for Billing and Revenue.
Stakeholder Collaboration & Training:
o Work closely with finance and operations teams to gather and refine requirements.
o Provide user training, develop training materials, and deliver workshops to ensure effective system usage.
o Conduct regular reviews with stakeholders to align system configurations with business goals.
Maintenance & Troubleshooting:
o Perform regular system checks, manage Salesforce releases, and troubleshoot any issues within Billing and Revenue modules.
o Handle escalated support requests and system enhancements to improve user experience.
o Participate in testing and quality assurance processes to ensure system reliability and functionality.
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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