Principal Consultant - Active Directory DC Ops Engineer

Genpact

5 - 10 years

Hyderabad

Posted: 08/07/2025

Job Description

Responsibilities


Manage and administer Active Directory services, including user accounts, groups, permissions, and domain controllers.
Monitor, troubleshoot, and maintain AD infrastructure components, including domain controllers, DNS servers, and replication services.
Implement and enforce security policies, procedures, and best practices for AD, ensuring compliance with industry standards and regulatory requirements.
Respond to and resolve AD-related incidents and service requests escalated from L1/L2 support teams, ensuring minimal impact on business operations.
Identify and implement performance tuning and optimization strategies for AD services to enhance scalability and efficiency.
Maintain accurate documentation, including configuration guides, operational procedures, and troubleshooting steps. Generate reports on AD performance and health metrics.
Work closely with cross-functional teams, including network engineers, system administrators, and security specialists, to ensure integrated and efficient AD operations.
Manage changes to the AD environment through rigorous testing, coordination, and documentation to minimize risks and disruptions.

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.

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