Principal Consultant- Network Change
Genpact
5 - 10 years
Noida
Posted: 3/24/2025
Job Description
Responsibilities
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The candidate should be holding at least hardcore 24X7 network Ops experience
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Front-end face for Genpact Network Team while participating in internal P1/P2 Incident resolution bridge call
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Participate in Bridge calls with clients for joint troubleshooting of network issues
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Work with different Vendors and service Provider for faster and accurate resolution
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Playing key role for network related incidents and providing key inputs for Problem Management
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Identifying open risk in the production network and provide input for mitigation
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Documenting all Changes done in production environment through Change Management process
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Must have worked on large scale infra
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Candidate must have worked/handled the IT projects
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Global customer interaction is one of the key expectation from candidate
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The candidate should hold very rich experience in corporate LAN & WAN infra
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Candidate must have worked on the latest technologies (Cloud, ACI, S
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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