Principal Consultant- Network Architect
Genpact
5 - 10 years
Hyderabad
Posted: 3/5/2025
Job Description
Responsibilities
Enable bringing the Other businesses Client location within the security umbrella based on prioritization from the Client team
Network tooling
o Ongoing maintenance
o Network tooling rationalization and driving POCs and promoting successful POCs to production.
Proactive research and enablement for NOC:
o Continuous improvement and transformation
o NIST CSF 2.0/NIST 800.53 aligned roadmap execution for activities recommended for NOC to drive continuous maturity to drive NIST CSF 2.0 aligned maturity levels.
Support for Client Internal and external compliance audits (e.g. compliance related audits)
Research and drive continuous improvement for NOC including
o Leveraging GenAI enabled Networking Operations
24x7 Network Monitoring:
o Continuous real time monitoring of network performance and availability.
o Immediate detection and alerting of network anomalies and issues.
Performance Optimization:
o Regular analysis and tuning of network performance to ensure optimal operation.
o Identification and resolution of bottlenecks and inefficiencies.
Incident Management:
o Proactive management of network incidents with rapid response and resolution.
o Root cause analysis and corrective action to prevent recurrence. o Follow and upgrade, if required, the current SK Lifesciences Incident Management processes
Server and Device Monitoring:
o Continuous monitoring of server health, performance, and capacity.
o Realtime alerts for hardware failures, resource exhaustion, and other critical issues.
Patch and Update Management:
o Regular updates and patching of network devices and servers to ensure security and stability.
o Coordination with SOC for security related updates.
Configuration Management:
o Maintenance and documentation of network and device configurations.
o Change management processes to track and manage configuration changes.
Internet and WAN Link Monitoring:
o Monitoring of internet and WAN links for availability and performance.
o Alerting and troubleshooting of connectivity issues.
Bandwidth Utilization Analysis: o
Monitoring and analysis of bandwidth usage to identify trends and potential issues.
o Optimization of bandwidth allocation to ensure critical applications have necessary resources.
Traffic Shaping and QoS Management:
o Implementation of traffic shaping and Quality of Service (QoS) policies to prioritize critical traffic.
o Monitoring and adjustment of QoS policies to ensure optimal performance.
Network Security Monitoring
Compliance Reporting: Internal & External
Vulnerability Management
Network Incident Response
Disaster Recovery Planning
Backup and Restore Management
SLAs and Performance Metrics
Customer Reporting and Communication:
Proactive Customer Support including working closely with Networking hardware providers (e.g. Cisco)
Cisco related Access switches, Core switches, Firewalls, Edge Devices, Wireless
Hardware, Internet Edge, Cisco Firepower (IPS, IDS, NGFW), LogicMonitor
Have experience on F5 LB, Juniper, Cisco, PaloAlto, Solarwinds for Monitoring, Riverbed, HPE Aruba Airwave
Installing, configuring and supporting network equipment including routers, switches, wireless devices
Configuring firewalls, routing and switching to maximize network efficiency and security
Maximizing network performance through ongoing monitoring and troubleshooting
Provide critical thinking to complex problems in a 24/7, mission critical network environment.
Process, monitor and prioritize trouble tickets.
Automate the tasks, which should be automated.
Provide support and administration of customer firewalls and security appliances
IP Address and Subnetting
Routing concepts- Static routing, Dynamic Routing(Eigrp, Ospf, Bgp)
Good hands on in switching technologies like- vlan, intervlan routing, stp,
Experience on EOL Project(migrating from old switch to new switch),
Core upgrade, password recovery.
Basic Knowledge in Nexus- 7K, 5K, 2K
Change management: Knowledge of ITIL procedure
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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