Principal Consultant - Technical Writer
Genpact
5 - 10 years
Bengaluru
Posted: 17/12/2024
Job Description
Responsibilities
Collaborate closely with Product Managers, Developers, and other Subject Matter Experts to understand requirements, create outlines, and document new features
Produce structured, clean, and intuitive end-user documentation, including user guides, release notes, use cases, API content, and more.
Write and manage knowledgebase articles, user guides, and other documentation deliverables.
Track features and enhancements using Agile tools, identifying requirements and writing new content to accompany releases
Collaborate with other writers on projects such as updating the documentation style guide, contributing to the design system, and contributing to our internal wiki
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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