Principal Consultant - Tech Infra Lead
Genpact
5 - 10 years
Hyderabad
Posted: 03/09/2024
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Job Description
Responsibilities
• Project Planning and Coordination:
o Develop project plans, timelines, and budgets for infrastructure initiatives.
o Coordinate with stakeholders to define project scope, objectives, and deliverables.
• Team Leadership:
o Lead a team of infrastructure / Network / voice professionals, providing guidance, support, and mentorship.
o Assigning Tasks to resources effectively to ensure successful project delivery.
• Risk Management:
o Identify and assess risks associated with infrastructure projects.
o Develop and implement risk mitigation strategies to ensure project success.
• Vendor Management:
o Collaborate with vendors to procure hardware, software, and services required for project delivery.
o Manage vendor relationships and hold them accountable for deliverables.
• Quality Assurance:
o Establish and enforce quality standards for infrastructure deliverables.
o Conduct regular reviews and audits to ensure compliance with standards.
• Communication and Stakeholder Management:
o Communicate project status, issues, and risks to stakeholders.
o Build and maintain strong relationships with internal and external stakeholders.
• Continuous Improvement:
o Identify opportunities for process improvement in infrastructure delivery.
o Implement best practices and lessons learned from previous projects.
• Reporting:
o Team metrics Reporting, resource Performance, monthly, quarterly, and weekly reporting
o PPT preparation
• Strong oral and written communication skills
• Strong interpersonal skills & urge to drive continuous improvements.
• Ability to independently research and solve technical issues.
• Demonstrated integrity in a professional environment.
• Ability to work independently and prepare Dashboards and Reports
• Should have a proactive work approach and ability to think outside the box.
• Understand and follow the incident response process through event escalations.
• Adhere to local policies and laws to ensure data movement is appropriate & report any access control violations.
• Respond to escalations by the Incident Response Team
• Ensure all monitored devices are compliant to security policies and resolve issues with anomalous behavior of such devices.
• Co-ordinate with IT functions group for remediation of identified vulnerabilities and adhere to and follow all change management policies as required by the organization.
• Appropriately work with incident response teams and other support teams to ensure remediation of issues.
• Participate in meetings to understand and recommend the best technical, most cost-effective solutions.
• Update knowledgebase and documentation to stay relevant with latest versions, configuration changes and development initiatives.
• Perform incident triage, documentation, and escalation of appropriate incidents to cybersecurity incident handlers.
• Investigate and provide technical analysis of various security incidents and possible compromise of systems.
• Work the full ticket lifecycle; handle every step of the alert, from detection to remediation.
• Staying up to date with current security vulnerabilities, attacks, and countermeasures.
• Interface with customer onsite team to mitigate security incidents.
• Assist with the preparation of Business required / requested reports.
About Company
Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.
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