Principal Consultant - Business Analyst SFDC
Genpact
5 - 10 years
Pune
Posted: 29/11/2024
Job Description
Responsibilities
Analyzing and capturing requirements, documenting and relaying those to the Technology team members.
Modelling business processes and identifying opportunities for process improvements.
Identifying issues, risks and benefits from the existing (as-is) and proposed (to-be) solutions and outlining their impact on business.
Writing concepts, functional design, user stories and acceptance criterias, use cases and business process design/requirement documents.
Being involved in implementation, training, and testing of the solutions
Supporting business transition and helping to establish change.
Building relationships with customers at ground level and mid management level, to help manage the account, with support from the Program/Implementation Manager/Lead.
About Company
Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.
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