Principal Consultant – Release Manager

Genpact

5 - 10 years

Gurugram

Posted: 9/3/2024

Job Description

Responsibilities


•    Proven experience as a DevOps Engineer or Release Manager.
•    Strong understanding of CI/CD principles and best practices.
•    Proficiency with version control systems (e.g., Git), build tools (e.g., Jenkins), and artifact repositories.
•    Experience with containerization and orchestration tools such as Docker and Kubernetes.
•    Knowledge of infrastructure as code (IaC) and configuration management tools.
•    Familiarity with AWS cloud platform.
•    Excellent scripting skills (e.g., Shell, Python, PowerShell) for automation tasks. 
•    Knowledge of security best practices for infrastructure, code, and deployment processes. Experience integrating security measures into the DevOps pipeline.
•    Understanding of Agile and DevOps methodologies.
•    Review existing clients AWS account and guide optimization of contact centre and AWS billing.
•    AWS solution architect/sys ops certification
•    Mandatory Amazon Connect Migration experience with minimum of 3 migrations.
•    Amazon Connect implementation experience of 3 implementations.
•    Contact Flow /IVR tree, Amazon Connect service quota optimization.
•    Experience using Customer Profile, Tasks, Wisdom and Contact Lens for business scenario.

About Company

Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.

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