Principal Consultant, SFDC -Sales cloud, Service cloud!

Genpact

5 - 10 years

Noida

Posted: 3/24/2025

Job Description

Responsibilities

You will involve a Lead Salesforce Developer joining the global team to take responsibility for enchasing and implementing Salesforce system across the retail and investment management business in banking clients.

This entails implementing regional and global requirements from the business, using best practices to increase adoption, integrate with various third-party platforms and internal platforms to deliver a unified client ecosystem for the firm.

The role will involve working closely with different teams, taking a hands-on role in design and development of new features, and ensuring enhancements and solutions are in line with the vision.

You will be responsible for developing and customizing Salesforce communities and portals using lightening components so that customers and partners can access salesforce data and collaborate with organization

Salesforce lightning developers must follow best practices and standards for salesforce development.

Minimum Qualifications


B.E / B.Tech
Relevant experience in Salesforce click and code development
Certification on sales, service and admin are mandatory

Responsible for the design, development and unit testing of customizations, applications and integrations.
Will work with a team of fellow engineers and collaborate with our BA/ Testing team to translate business needs into effective and scalable products within the CRM.
Proficiency in Apex Classes
Develop intuitive UI using LWC & Aura.
Tools Bit Bucket, Jira, Confluence
Hands on experience with APEX classes, Triggers, and Lightning web components
Experience with Salesforce flow capabilities, including process automation, data manipulation and screenflows
Understanding of Salesforce development best practices, design patterns, and mitigating platform limits
Experience working in version control and CI/CD infrastructure and DevOps
Experience with Salesforce administration and configuration
Possess Salesforce Developer and other related certifications.

Preferred Qualifications


Good to have knowledge of Triggers, Flows, Admin, Deployment, etc.
Good knowledge with hands-on HTML / JavaScript / CSS
Deploying rapid prototyping to quickly envision the challenge and credibly propose solutions to complex challenges
Basic Knowledge integrating Salesforce with 3rd party vendors, API integration, RESTful services
Good knowledge with database including SQL and SOQL
Knowledge of DevOps best practices (Version Control, CICD tools, Salesforce DX etc.) can setup fully functional CI/CD pipeline with GIT and SFDX
Knowledge with the full development life cycle, including Agile methodologies.
Good knowledge of Apex test classes and scripts with clean, flexible, and maintainable apex code.
Good to have knowledge on sales cloud and marketing cloud.
Strong written and verbal communication

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.

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