Principal Cloud Solution Engineer - IC4

Observability Architecture & Implementation

• Design and implement observability solutions using OCI Logging, Logging Analytics, APM, Monitoring & Alarms, Events, Service Connector Hub, Operations Insights, and Stack Monitoring.
• Architect and deploy end-to-end telemetry pipelines across OCI environments (Compute, OKE, Functions, Databases, Networking).
• Support instrumentation using OpenTelemetry and OCI APM agents.

Vertical Solutions for OCI Log Analytics

• Build observability-centric vertical solutions including:
• Custom dashboards, queries, and analytics content
• Log parsing, enrichment, normalization, and pattern discovery
• Anomaly detection, clustering, and ML-driven insights
• Reusable knowledge content, saved searches, and configuration templates
• Create cross-domain visibility solutions integrating logs, metrics, traces, and events.

Automation, Coding & Integrations

• Use Python for light scripting, log transformations, enrichment, and integration workflows.
• Use Terraform (OCI provider) to automate deployment of observability infrastructure, logging configurations, alarms, and SCH pipelines.
• Enhance observability workflows through automation and reusable code modules.

Customer Engagement & Delivery

• Conduct technical workshops, product demos, POCs, and customer enablement sessions.
• Troubleshoot telemetry ingestion, parsing issues, schema mapping, and distributed system visibility.
• Collaborate with product and engineering teams to provide feedback and improve OCI Observability services.