Principal, IT Business Systems Analysis

Key Responsibilities:

MES Technical Architect - Duties and Responsibilities:

• Design and implement Opcenter MES architecture ensuring scalability, security, and high availability to support manufacturing operations, digital transformation initiatives and seamless data exchange across enterprise systems.
• Perform the installation, configuration, and deployment of Opcenter MES across multiple global sites, drive automation for the same.
• Provide expert-level support for Opcenter MES troubleshooting, including root cause analysis, preventive action planning, providing best practices to increase system stability and availability.
• Act as an Application DBA for MSSQL, managing Opcenter MES Database performance issues, including database tuning, query optimization, and system load balancing.
• Deeply understand the MES Opcenter database structure and content, enabling effective troubleshooting as well supporting eDHR or other Opcenter Analytics requests.
• Stay updated with Opcenter MES and MSSQL advancements, recommending system improvements, developing and executing upgrade strategies.
• Provide technical guidance and training to internal teams and stakeholders.
• Collaborate with vendors, IT teams, and business stakeholders to ensure efficient project execution and system alignment with business needs.
• Follow and participate in incident management, major incident management, problem management, change management, and configuration management processes.
• Manage, create, update and execute GxP documentation such as test scripts as required to ensure all relevant Compliance policies and regulations are met  
• Expected to be on call as needed to support manufacturing sites.

Key Requirements/Minimum Qualifications:

MES Technical Architect - Requirements and Qualifications:

• Min Education: Bachelor’s or Master's degree in Computer Science, Engineering, IT Technology or similar education
• Proven, Hands-on experience as an Opcenter MES Technical Architect or in a similar role.
• 3+ years’ hands on experience in Siemens Opcenter, 7+ years’ of overall experience
• Great experience with ITIL processes and leveraging ITSM tools like ServiceNow
• The ability to fluently read, write, understand and communicate in English
• Excellent interpersonal, communication, collaboration, analytical and presentation skills
• Great problem solver and ability to work on your own as well as with a team
• Proven ability to work effectively and collaboratively in a complex matrix organization
• Strong knowledge of Siemens Opcenter solution, industrial automation, and IIoT technologies.
• Proficiency in MSSQL database administration, SQL query optimization, and data integration tools.
• Ability to manage multiple projects and work in a fast-paced environment.

Work hours: 1 PM to 10 PM IST

Relocation assistance: Yes

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