Presales Executive

Presales Manager (CPaaS & Digital Identity GTM)

Department: Enterprise GTM Product Organization

Location: India / APAC

About Us

Route Mobile is a leading Cloud Communication Platform (CPaaS) provider serving enterprises, OTT players, and mobile network operators globally. Our portfolio includes Messaging (SMS, WhatsApp, RCS), Voice, Email, Conversational AI, Analytics, Monetization, and Digital Identity solutions. We enable enterprises to deliver secure, scalable, and intelligent customer engagement experiences.

Role Overview

We are seeking a commercially driven Presales professional to support Enterprise GTM initiatives across CPaaS, Email, and Digital Identity portfolios. This role involves enterprise solutioning, competitive positioning, POCs, RFP responses, and cross-functional coordination.

Key Responsibilities

• Design scalable enterprise solutions across Messaging (SMS, WhatsApp, RCS), Voice, Email, Chatbots, and Digital Identity use cases.
• Translate complex business requirements into technically feasible and commercially viable solutions.
• Lead discovery workshops and technical consultations with enterprise customers.
• Support Digital Identity use cases including OTP authentication, fraud prevention, number intelligence, and identity verification.
• Drive Email solutioning including deliverability best practices, SPF/DKIM/DMARC, IP warm-up, and sender reputation management.
• Partner with Sales teams to improve win ratios and accelerate deal closures.
• Lead technical-commercial responses for RFP/RFQ opportunities.
• Collaborate with Product and Engineering teams to provide structured market feedback and feature enhancement inputs.
• Benchmark against CPaaS and Digital Identity competitors and contribute to positioning strategies.

Skills & Qualifications

• 24 years of experience in Presales / Solution Consulting within CPaaS, SaaS, Telecom, or Digital Identity domains.
• Strong exposure to enterprise customers across BFSI, E-commerce, Travel, Fintech, or Digital sectors.
• Experience working with Messaging APIs, WhatsApp Business API, RCS, Voice, Email platforms, and Digital Identity solutions.
• Strong understanding of API integrations and cloud-based architectures.
• Excellent presentation, communication, and stakeholder management skills.
• Ability to handle ambiguity and work in fast-paced environments.
• Engineering background preferred; MBA is an added advantage.