Presales Executive

Location: Juhu, Mumbai

Experience: 1+ year

Industry: Real Estate (Residential)

About the Role

We are seeking a detail-oriented candidate to manage pre-sales coordination, client communication, guest handling, and event administration . This role is critical to ensuring a smooth customer journey from enquiry to booking while supporting the sales team with accurate data and coordination.

Key Responsibilities

Pre-Sales & CRM Operations

• Handle inbound enquiries and route leads to the appropriate sales team members
• Maintain accurate and up-to-date records in the CRM system
• Track lead status, follow-ups, site visits, and conversions

Guest & Site Office Management

• Welcome walk-in clients and coordinate with sales executives for meetings
• Manage guest registration, site visit scheduling, and follow-up coordination
• Ensure a professional and organised site office experience for clients

Event & Administrative Support

• Assist in planning and executing sales events, launches, and broker meets
• Coordinate vendor requirements, guest lists, invitations, and post-event follow-ups
• Support documentation, booking forms, and internal coordination with legal and finance teams

Reporting & Coordination

• Prepare daily and weekly reports on enquiries, site visits, and bookings
• Coordinate closely with sales, marketing, and channel partner teams
• Ensure timely communication with clients regarding next steps

Candidate Profile

• 1+ year of experience in CRM, pre-sales, or customer coordination in real estate
• Familiarity with CRM tools and strong MS Excel skills
• Good communication and client-handling skills
• Organised, detail-oriented, and comfortable multitasking
• Willingness to work at site offices and during events