Pre_Sales and Operations Executive

Job Description

Designation: Pre-Sales & Operations Executive (Sales + Delivery Support)

Company: SimuRise Learning Pvt. Ltd.

Location: Work from Home + Hybrid (Mumbai / Navi Mumbai / Thane)

Working Model: Hybrid as required for client meetings, deliveries, and internal coordination

Website: www.simurise.com | www.solomonsalvis.com

About SimuRise

SimuRise is a leading Leadership & Talent Development organisation focused on developing organisational culture and preparing leaders and managers in mid to large corporates for the future. Through business simulations and experiential learning, we have trained over 300,000 corporate professionals across 20+ countries.

If you are excited about learning & development, business simulations, client engagement, and operational excellence and enjoy working with high-performance teams, this role gives you the best of both worlds: supporting sales growth and ensuring delivery excellence.

Position Overview

We are looking for a proactive Pre-Sales & Operations Executive who will support SimuRises sales and business development efforts while also owning key operations, delivery support, and admin coordination tasks.

This role is ideal for someone who is organized, sharp with communication, comfortable speaking to corporates, and enjoys managing moving parts from lead management and proposals to delivery readiness and coordination.

Key Responsibilities

A) Pre-Sales & Business Development Support

1. Lead Support & Coordination: Work with the Sales/BD team to manage inbound and outbound leads.
2. Database Building: Create, clean, and maintain corporate prospect databases (sector-wise, region-wise).
3. CRM Updates: Update CRM regularly with accurate lead status, follow-ups, and notes.
4. Meeting Setup & Follow-ups: Schedule calls/meetings, send confirmations, and ensure follow-up cadence.
5. Requirement Gathering: Capture client needs, context, event objectives, audience size, and timelines.
6. Proposal & Deck Support: Assist in drafting proposals, creating pitch decks, and customizing content based on client requirements.
7. Pre-Sales Documentation: Maintain templates, case studies, credentials decks, program brochures, and FAQs.
8. Coordination with Marketing: Align with marketing for campaign leads, event invites, and conversion support.

B) Operations, Delivery Support & Admin Coordination

1. Program Delivery Coordination: Support end-to-end coordination for workshops/simulations (virtual/in-person).
2. Delivery Readiness Checklist: Ensure facilitators, materials, decks, links, logistics, and timelines are prepared.
3. Participant Communication: Support participant invites, joining links, instructions, reminders, and pre-work if required.
4. Vendor & Logistics Coordination: Coordinate with printers/couriers/vendors for kits, materials, and dispatch tracking.
5. Internal Coordination: Work closely with facilitators, the ops team, and leadership to ensure smooth execution.
6. Post-Delivery Admin: Support feedback collection, attendance data, closure notes, and internal reporting.
7. Documentation & Filing: Maintain organized digital folders for proposals, POs, invoices, decks, delivery plans, and reports.
8. General Admin Support: Assist with routine operational tasks that enable the team to move faster.

What We Expect From You

• High ownership: you dont wait to be told, you anticipate and act.
• Strong coordination: You can manage multiple tasks without dropping the ball.
• Client-ready communication: You can interact professionally with corporate stakeholders.
• Execution focus: You enjoy bringing structure, process, and closure to work.
• Comfort with tools: you are confident with Google Workspace/MS Office, CRM, Zoom/Teams, and basic design/docs.

Requirements

1. Education: Graduate/Postgraduate in any field (preferred).
2. Experience: 13 years in a pre-sales / sales support / operations / coordination role (B2B preferred).

• Experience in Corporate Training / L&D / HR Services / Events / Consulting operations is a plus.

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2. Location: Mumbai / Navi Mumbai / Thane (for hybrid requirements).
3. Communication: Strong verbal + written communication (calls, emails, proposals, client coordination).
4. Organization Skills: Strong documentation, follow-ups, and task prioritization ability.
5. Work Setup: Reliable work-from-home setup for calls, coordination, and virtual meetings.
6. Travel: Willingness to travel locally & internationally when required for deliveries/events.

Other Perks

• Tremendous learning environment with exposure to global clients
• Opportunity to attend SimuRise programs and learn directly from immersive simulations
• Be part of a mission-driven team focused on excellence in work, life, health & fitness
• Work that contributes to building organizational culture and future readiness for leaders globally toward our vision of impacting a million managers and leaders by 2033