Practitioner Success Lead, Policy

Google

8 - 10 years

Gurugram

Posted: 22/06/2025

Job Description

Info Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Gurgaon, Haryana, India; Hyderabad, Telangana, India.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Gurgaon, Haryana, India; Hyderabad, Telangana, India.

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
8 years of experience working with digital media or digital marketing/advertising solutions.
7 years of experience in a client-facing role working with partners across multiple levels.

Preferred qualifications:

Experience in leadership, managing complex multi-stakeholder engagements.
Experience successfully managing cross-functional and cross-regional partnerships.
Knowledge of Google Ads, with strategic thinking focused on solving business challenges, and knowledge of advertising solutions and the media landscape, both online and offline.
Ability to engage with and influence CXO leadership with excellent communication skills.
Excellent strategic consulting or business development skills, and ability to identify and prioritize strategic or tactical business opportunities.
Excellent analytical and structured problem-solving skills.

About the job

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and our customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

gTechAds enablement strives to empower gTech to deliver exceptional customer experience through product partnership that facilitates a dual feedback loop, tooling support, L&D and process enhancements, and testing incubation to improve the quality of AI generated creatives. The Product Practices team within enablement deliver quality, scale, and efficiency to how Google commercializes its ad products. We are the liaison between Product and gTech services where needed, and are responsible for ensuring that product launches and customer-facing migrations are seamlessly executed.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video.

Responsibilities

Drive activation of Marketing goals and related Google Production Platforms (GPPs).
Partner with gTech Customer Support team, including Googlers and vendors, to enable customer support activities like training, SoP creation, and hotspot analysis.
Develop verticalized narratives. Work with cross-functional stakeholders across Google to customize strategy and messaging for key verticals.
Create and maintain servicing plans for advertisers considering all key stakeholders and partner workforce. Work on continuous improvement of services strategy to adopt any changes in the products and metrics.
Develop a gTech Ads services strategy in partnership with leadership and gTech Strategy Operations team to assist in achieving regional goals including Business Forecast Meetings (BFM). Help in prioritization and designing the right goals and metrics analyzing the existing headroom.

About Company

Google is a multinational technology company founded in 1998 by Larry Page and Sergey Brin. It is best known for its search engine but also develops products and services in areas like online advertising (Google Ads), cloud computing (Google Cloud), operating systems (Android, Chrome OS), web browsers (Chrome), and consumer electronics (Pixel devices, Nest). Google is a subsidiary of Alphabet Inc., its parent company formed in 2015. It plays a major role in shaping the internet, AI, and digital innovation globally.