Practice Head – CLM Implementation

About the company: A top global legal firm backed LPO

Responsibilities:

They are seeking an experienced and dynamic Practice Head to establish, lead, and scale our Contract Lifecycle Management (CLM) Implementation Practice. This is a senior leadership position that combines strategic vision, deep domain expertise, client consulting, and operational excellence.

The Practice Head will be responsible for building a world-class CLM practice from the ground up, partnering with ContactPod.ai , and delivering exceptional value to clients across their contract lifecycle transformation journey.

This role requires a unique blend of CLM technology expertise, consulting excellence, business development

acumen, and people leadership to drive practice growth, client satisfaction, and market positioning.

Practice Strategy & Leadership

Develop and execute a comprehensive strategy for the CLM Implementation Practice, including

revenue targets, growth roadmap, service offerings, and market positioning.

Client Consulting & Relationship Management

Lead complex, full-scope CLM implementation engagements from discovery through post

implementation support.

Business Development & Sales Support

Provide expert sales support by articulating technical solutions, demonstrating CLM capabilities,

and positioning Proxiios value proposition.

Develop sales proposals, statements of work, and pitch strategies aligned with client requirements.

Participate in client meetings, RFP responses, and presentations as a subject matter expert.

Methodology & Delivery Excellence

Develop standardized CLM implementation methodologies, frameworks, and templates.

Establish project governance, quality assurance, and risk management protocols.

Ensure consistent delivery excellence across discovery, design, configuration, testing, training, and

support phases.

Drive continuous improvement through lessons learned and client feedback.

Solution Architecture & Technical Oversight

Lead technical design decisions for CLM implementations, including configuration, integration, and

data migration.

Validate ContactPod.ai feature fit, customization needs, and recommend optimal approaches.

Oversee integrations with ERP/CRM systems and ensure compliance with security and privacy

standards.

Requirements:

Education

Bachelors degree in Engineering, Computer Science, Information Systems, Business Administration,

Law, or related field (required).

MBA or advanced degree in Technology, Business, or Law (preferred).

15+ years of professional experience in consulting, technology implementation, or legal operations.

710 years in senior consulting, practice leadership, or program management roles.

Proven experience delivering 35 full-scope CLM implementations.

Experience with major CLM platforms (ContactPod.ai, Icertis, Agiloft, Ironclad, DocuSign CLM, etc.).

Background in business process consulting and digital transformation projects (ERP/CRM).

Deep understanding of CLM concepts, architecture, and integration capabilities.

Familiarity with APIs, SaaS models, data migration, and automation.