Practice Director - GPS

Job Title : Practice Director

Location City : Gurgaon (New Delhi National Capital Region) or Bangalore

Industry : Research and Advisory Services

Company : Everest Group

About Everest Group

Confident decisions driven by deep expertise and tenacious research.

Everest Group is a research firm helping business leaders confidently navigate todays market challenges, driving maximized operational and financial performance and transformative experiences. Our deep expertise and tenacious research focused on technology, business processes, and engineering through the lenses of talent, sustainability, and sourcing delivers precise and action-oriented guidance. For more information, visit .

Job overview

The Practice Director role within the GCC Provider Solutions (GPS) cluster of the Commercial and Solution Analytics team is a market-facing leadership position focused on advising global technology providers, IT and business process service providers, and other ecosystem participants on how to effectively compete and grow in the Global Capability Center (GCC) market. The role involves helping clients identify and pursue opportunities across the GCC lifecycle, such as new center setups, expansion of existing relationships, and GCC-related acquisitions.

The Practice Director will lead advisory engagements and thought leadership initiatives that shape clients GCC-focused go-to-market and competitiveness strategies. This includes overseeing the design and delivery of custom client engagements, publishing forward-looking market intelligence, and representing Everest Group at key forums. The role also entails capability building, people development, and active business development in partnership with the broader GCC and sales teams. The individual will report to the Partner, GCC Provider Solutions.

Key responsibilities

• Lead and manage complex advisory engagements focused on GCC market entry, opportunity identification, competitiveness strategy, and provider positioning
• Oversee the development and delivery of custom client projects, ensuring actionable insights and high-quality recommendations
• Engage directly with senior executives at global technology and services providers to shape strategic decisions on GCC-related growth and differentiation
• Drive business development in collaboration with the sales team, including proposal development, client discussions, and marketing initiatives
• Build and strengthen relationships with senior stakeholders across provider organizations and ecosystem players
• Develop and manage the GCC clusters research and advisory agenda, ensuring alignment with client priorities and market evolution
• Supervise and mentor a team of analysts and senior analysts, ensuring their professional growth and analytical excellence
• Collaborate with other Everest Group practices to deliver cross-functional insights and integrated client solutions
• Drive the publication of thought leadership including reports, whitepapers, and presentations that advance Everest Groups reputation as a leading authority in the GCC provider space
• Represent Everest Group at client workshops, industry forums, and conferences, articulating the firms perspectives on GCC and provider market dynamics
• Ensure quality, analytical rigor, and adherence to Everest Group standards across all deliverables

Skills & activities

• Strong problem-solving skills, intellectual curiosity, and analytical capability
• Strong oral and written communication skills, including attention to detail
• Project management skills: ability to multi-task, work under pressure, and successfully manage deadlines
• Self-motivated, strong organization skills (able to manage own time and prioritize), and work independently
• Ability to interact and effectively work with others in a global team environment
• Comfort with ambiguity of an entrepreneurial environment
• Motivated to excel in business
• Comfort with Microsoft Office (PowerPoint, Word, Excel, and Outlook)
• Solid business judgment, professional in appearance
• Long term desire to contribute to business growth and build a career as a business leader

Education and experience

We are in search of a highly qualified individual to uphold our exceptional standards. This person should possess:

• A minimum of 6-9 years of experience in a professional services setting (Management Consulting/Business Research)
• A Bachelor's degree from a well-regarded college; an MBA is preferred (from a Tier-1 Business School)
• Experience with strategy/management consulting firms, corporate strategy teams within providers, or strategy groups of Global Business Services/Global Capability Centers is advantageous
• Knowledge and experience in the outsourcing and offshoring industry, along with the ability to comprehend market trends
• Strong executive presence, relationship-building, and client management skills
• Outstanding written and verbal communication skills
• A collaborative work style with strong interpersonal and teamwork abilities
• A willingness to travel intermittently