PP L3

Role- App Packaging SME

Required Technical Skill Set

Application Packaging

Desired Experience Range

9+ Years

Location of Requirement - Bangalore / Hyderabad

Desired Competencies (Technical/Behavioral Competency)

Must-Have

App Packaging:

• Adhere to client policies and application release procedures governing the respective environments.
• Analyzing & gathering the technical requirements of the application software.
• Good knowledge of windows resources (files, folders, registries) and user & system level applications
• Provide application packaging support, maintenance and development to meet business needs on existing packages
• Experience with Application packaging and packing tools (Admi studio)
• Experience with Application Packaging and tools like Tanium, appCURE, Rimo3
• In-depth knowledge of managing & creating MSI, MST & MSIX (exception) packages.
• Proficient in any of the scripting languages like VB Script, Batch Script, PowerShell etc.,
• Knowledge of creating technical documentation for packages & status reports.
• Good communication skills and team player, ability to co-ordinate well within local/global teams with same functional & cross-functional teams.
• Experience in Intune Windows App Creation & deployments (Win App 32, LOB, Store Apps, Inbuilt Apps)
• Ability to deploy and publish the apps to the end user machine.
• Troubleshooting skills, monitoring for package failures through Endpoint manager.

Troubleshooting skill:

• Troubleshooting related to apps failing to install on end-user machines.
• Troubleshooting related to users not able to see apps on company portal.
• App package behavior should be same as per the source post installation.
• Publishing available and mandatory apps to devices.
• Troubleshooting the cache logs in case of package failure.

Good-to-Have

1. Knowledge on Pushing software and certificate to devices

1. Having Intune packaging & deployment skills
2. Knowledge on Application packaging for distribution through Intune
3. Understanding on Technical Requirements on various devices
4. Fundamental knowledge on O365 components and applications

Responsibility of / Expectations from the Role

1 Ability to Tech Review, validation, packaging, QA, deployment testing & UAT of the package

2 Troubleshooting of apps issues & deployment failures.

3 Ability to understand and assess security related issues to a given application.

4 The timely resolution of problems to ensure all service level and service dependency agreements are met