POS System Configuration & Management

Job Title: System Engineer

Location: Mumbai

Experience: 4 to 6 Years

Employment Type: Full-time

Your role:

This position requires a strong background in Windows environments and retail operations, along with hands-on experience with POS hardware and software. Store SEs work closely with cross-functional teams, including installation, software deployment, and Tier 3 (T3) support, to optimize system performance and reliability.

Key Responsibilities

• POS System Configuration & Management:
• Manage the full lifecycle of retail POS systems, including evaluation, deployment, maintenance, and retirement.
• Configure and test operating systems and application software for optimal performance.
• Maintain system management tools to ensure smooth operations.
• Automation & Scripting:
• Develop and maintain automation scripts to enhance software deployment efficiency and system management.
• Optimize deployment scripts to improve fault tolerance and reliability.
• Create troubleshooting scripts to assist the Level 2 Operations team in diagnosing and resolving issues.
• Software Deployment & Support:
• Assist with installation and software deployment processes across retail locations.
• Collaborate with Tier 3 support teams to troubleshoot and resolve system issues.
• Work on refining and enhancing software deployment strategies for better efficiency.
• Testing & Troubleshooting:
• Conduct hands-on testing and validation of POS systems and related scripts.
• Ensure system configurations and software deployments function as expected in a retail environment.
• Provide technical support and documentation for troubleshooting processes.

Your Profile

• Strong expertise in Windows operating systems and retail POS environments.
• Proficiency in PowerShell for automation.
• Experience with software deployment tools (e.g., Kaseya, SCCM, Marimba, Intune,).
• Deep knowledge of Splunk, including dashboard creation, SPL queries, and administration.
• Hands-on experience with POS hardware and system configuration.
• Familiarity with networking principles related to POS systems (e.g., VPNs, firewalls, IP configurations).
• Ability to work in a fast-paced retail IT environment and manage multiple tasks effectively.
• Strong problem-solving skills with attention to detail.

What Youll Love About Working Here

We value flexibility and support our employees with remote work options and adaptable schedules to maintain a healthy work-life balance.

Our inclusive culture brings together diverse professionals committed to growth, innovation, and excellence.

Youll have access to continuous learning opportunities and certifications in emerging technologies like Microsoft Edge, cloud, and cybersecurity.

About Us

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the worlds most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.