Policy Manager - Portfolio Audit

Overall Purpose of the Role

• Strengthening policy/program appraisal process and mechanism
• Improvement in underwriting quality and process standardization

Job Responsibilities

• Review of cases files.
• Timely and accurate reporting of observations. Driving Training and discussion and teams to curtail repetition
• Adhere to TATs for reporting and query closures
• Driving standardization across the file journey to make system easy to adopt for new users
• Introduce system validations to make system entry more efficient
• Ensure that system capabilities & external reports are extensively & efficiently utilized
• Ensure clean data quality capable of acting as a feeder to various departments to gauge portfolio growth
• Be capable of identifying patterns & triggers across portfolio
• Process Automation

Qualification & Experience Required

• Professional education in Financial stream
• 2-5 years of experience in similar role or Credit/ Risk Management.
• Ability to analyse information, problems, situations, and procedures from an operational perspective
• Proficient in Office Applications