Platform Support SME DV360

DV360 Platform Support Specialist

Location: Hyderabad & Gurgaon

Experience: 47 Years

Notice Period: Immediate to 30 days preferred

Role Overview

We are looking for a DV360 Platform Support Specialist with strong hands-on experience in Google Marketing Platform (GMP) tools.

In this role, you will support clients and internal teams by resolving campaign, platform, and billing-related issues while ensuring smooth execution across DV360 and other Google 360 platforms.

Key Responsibilities

• Provide platform support for DV360 and other Google 360 tools.
• Troubleshoot campaign performance and technical platform issues.
• Support clients and internal teams via email, chat, and calls.
• Handle platform and billing-related queries.
• Guide users on best practices and platform features.
• Resolve technical issues and escalate complex cases when required.
• Collaborate with product, engineering, and cross-functional teams.
• Support account migrations, bulk uploads, and platform updates.

Required Skills

• Hands-on experience with DV360 (mandatory).
• Knowledge of CM360, SA360, or Google Ads.
• Experience in programmatic advertising or ad operations.
• Strong troubleshooting and analytical skills.
• Excellent communication and client-handling ability.

Good to Have

• Experience with billing or invoicing support.
• Knowledge of SQL, HTML, or JavaScript.
• Understanding of Real-Time Bidding (RTB).
• Google platform certifications (DV360, CM360, etc.).

Eligibility Criteria

• Graduate in any discipline.
• 4+ years of total experience.
• Minimum 2 year hands-on DV360 or similar platform experience.

Key Skills

DV360, CM360, SA360, Google Ads, Programmatic, Ad Operations, GMP, Campaign Manager, Platform Support, RTB

If Interested share cv at samiksha.g@aptita.om