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Platform Support Analyst

Dentsu

0 - 3 years

Bengaluru

Posted: 19/07/2025

Job Description

The Platform Support Analyst is responsible for maintaining the Blackline modules - Accounts, Tasks and Transaction Matching and experience in Coupa Treasury Tech support & ICPA.

Job Description:

  • Assist with the data conversion from existing reconciliation templates to Blackline templates 

  • Analyse and interpret balance sheet data and suggest improvements 

  • Configure Blackline standard reports and interpret results from a process perspective 

  • Work with markets and Improve quality of Balance sheet recons in Blackline effectively and efficiently 

  • Effective Blackline license management 

  • Experience on continuous improvement for projects – Process improvements, Reducing rework, Improving TAT, Improving communications, Better Planning etc. 

  • Responsible for financial close, issues and deliverables 

  • Look to improve Platform effectiveness by working with Stakeholders to advance outcomes 

  • Work with stakeholders to address potential issues proactively 

  • Up-to-date with Blackline Product Knowledge 

  • Support and enable the new implementation of Blackline products across Dentsu  

  • Perform account reconciliations, account analysis, accrual calculations, and other related accounting documents 

  • Support users throughout the financial close and financial reporting process 

  • Train and advise Finance users on Blackline processes   

  • Good knowledge of policies, process, controls and enforce compliance  

  • Reconciling data between ERP systems and Blackline 

  • Ensure good stakeholder engagement through regular updates and good communication 

  • Excellent  written and verbal communication skills 

  • Internal and External audit support. 

  • Setup Cash Pools in Coupa Treasury and verify balances (setup IC accounts, cash flow rules, liaise with markets for IC balances and reconcile IC balances) 

  • External vendor payment trouble shooting, involve with Banking service providers 

  • Internal and External audit support. 

  • Virtual Netting settlement, System integration, and automation 

  • The process goes live, with new market rollouts, process stabilization of cash flow forecasting system integration, and fast-track implementation. 

  • Defining the process, understanding the scope, and launching the process successfully in the market with integration support 

  • Coupa to Blackline bank balances integration - provide support to all markets 

Location:

Bangalore

Brand:

Bcoe

Time Type:

Full time

Contract Type:

Permanent

About Company

Dentsu is a global advertising and digital marketing agency headquartered in Tokyo, Japan. It is part of the Dentsu Group Inc., one of the largest advertising and communications groups in the world. Dentsu specializes in providing integrated marketing solutions, including digital marketing, media planning, content creation, data analytics, public relations, and customer experience management. The company operates across numerous industries and markets, serving clients with innovative strategies to drive brand growth and engagement. With a strong focus on technology and creativity, Dentsu aims to deliver impactful, data-driven campaigns tailored to modern consumer behavior.

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