PHI - Training Content Developer Manager - Distribution Channel

PHI - Training Content Developer Manager - Distribution Channel 

Prudential (UK) in partnership with the HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. 

This joint venture will combine Prudential's global expertise in insurance and financial services with HCL Group’s experience in technology and healthcare solutions. 

Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India’s first World Cup Victory! 

Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. 

To partner with us in this mission, 

To partner us in this mission, we are looking for a talented…  

Reporting to Agency Sales Head  

We are seeking an Experienced and Creative training content developer to design and develop engaging training content for our health insurance business Partners, Advisors, Employees and customers  

Key Responsibilities 

• Design & develop comprehensive training content, including modules, courses and assessments, to support the learning needs of advisors, business partners, employees and customers 

• Collaborate with subject matter experts to ensure that training content is accurate, up to date and compliant with industry regulations  

• Apply instructional design principles to create engaging and interactive training content that meets the needs of diverse learners 

• Use story telling techniques and visuals to make complex health insurance concepts accessible and engaging for learners  

• Proficiently use E-learning authoring tools, such as articulate storyline, adobe captivate, or lectora inspire 

• Manage multiple projects simultaneously, prioritize tasks, and meet deadlines 

• Collaborate with stake holders such as agency head, zonal head, product manager and customer service teams, to ensure that training content meets business needs. 

Qualification & Experience  

• Bachelor’s degree in business, Insurance, communication or related fields. MBA or relevant postgraduate qualification is preferred  

• Minimum 5 years of experience in insurance domain, training content development, Institutional design or a related field  

• Familiarity with the health insurance industry, including products, services and regulations  

• Proficiently use e-learning authoring tools, such as articulate storyline adobe captivate or lectora inspire. 

• Strong analytical and problem-solving skills 

• Excellent communication, project management and interpersonal abilities  

• Professional certification in insurance is plus 

Skills  

• Customer Relations management  

• Insurance product knowledge 

• Advisor Training and development  

• Regulatory compliance 

• Presentation, problem solving and negotiation  

• Project management  

• Innovation and E learning  

What we offer 

• Rewarding compensation package 

• Performance-based incentives with high earning potential 

• Career growth and development opportunities, including comprehensive training and mentorship programs 

• Recognition as a vital member of our leadership team 

  Location: Mumbai