Personal Banker-Inbound-Branch Banking-Service
Kotak Mahindra Bank
5 - 10 years
Chanda, Mumbai
Posted: 02/03/2026
Job Description
As a Personal Banker, you will be the face of our bank, offering a warm and professional welcome to customers. Your primary focus will be on delivering an exceptional in-branch experience, building strong relationships, and offering tailored financial solutions. You will be a key part of our team, ensuring our clients' needs are met with expertise and care.
Responsibilities:- Greet and assist customers with a friendly and professional demeanor.
- Process various banking transactions, including deposits, withdrawals, and transfers.
- Offer personalized financial advice and recommend suitable products to customers.
- Maintain accurate records and ensure compliance with banking regulations.
- Cross-sell bank products and services to existing customers, maximizing their banking experience.
- Handle customer inquiries and provide timely resolutions to their queries.
- Stay updated with the latest banking products and services to provide accurate information.
- Collaborate with other team members to ensure smooth branch operations.
- Maintain a safe and secure banking environment, adhering to security protocols.
About Company
Kotak Mahindra Bank is one of India's leading private sector banks, offering a wide range of financial services including personal banking, corporate banking, investment banking, insurance, and asset management. Established in 1985 and headquartered in Mumbai, it is known for its innovative banking solutions, customer-centric approach, and strong focus on digital transformation. The bank caters to diverse customer segments, from individuals to large corporations, emphasizing trust, transparency, and growth.
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