Pega Practice Leader

Job Description

Role: Pega Practice Leader
Location: India

We are looking for a dynamic and visionary leader to lead the Pega Practice within Wipro’s Intelligent Process Automation (IPA) organisation. This role is ideal for someone passionate about driving AI-led transformation using Pega’s suite of capabilities, with a strong foundation in AI-driven decisioning, case management, and process orchestration.

About the Pega Practice:

Wipro’s Pega Practice enables enterprises to transform customer service and operations through Agentic workflows, AI-driven decisioning, robotic process automation (RPA), and low-code orchestration. Our mission is to deliver measurable business outcomes through hyper-automation, leveraging Pega’s latest platforms including Pega Infinity, Customer Decision Hub, Pega RPA, and Case Management.

We work across industry verticals, supporting B2B and B2C models, and collaborate closely with Pega’s leadership and ecosystem. Our services span strategy, implementation, and managed operations, with a focus on continuous improvement and innovation.

About the Position:

This is a senior leadership role responsible for full P&L ownership and growth of the Pega practice. The ideal candidate will define the strategic roadmap, build differentiated offerings, manage delivery and fulfilment, drive hiring, and lead go-to-market initiatives. The role demands strong client engagement, thought leadership, and the ability to drive cross-functional collaboration across sales, delivery, and partner ecosystems.

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Role Dimensions:

• Drive business growth across existing and new clients by expanding Pega-led transformation initiatives.
• Define and evolve the Pega service portfolio, including decisioning, case management, RPA, and low-code orchestration.
• Own the Revenue and Order Book targets for the practice.
• Build and scale competencies aligned to market demand and emerging Pega technologies.
• Drive demand and fulfilment plans in collaboration with delivery leads, talent supply chain, and hiring teams.
• Forge strategic partnerships with Pega and ecosystem partners to enhance solution capabilities and market reach.
• Collaborate with sales and account teams to shape pursuits and deliver winning solutions.
• Represent Wipro in analyst briefings, industry forums, and partner events as a thought leader.

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Ideal Candidate Should Have:

• 20+ years of experience in technology consulting, with at least 5 years in Pega-led transformation.
• Proven expertise in Pega Infinity, Customer Decision Hub, Pega RPA, and integration with enterprise platforms.
• Highest-level Pega certifications (e.g., Lead System Architect, Decisioning Consultant).
• Strong understanding of process transformation, AI/ML integration, and automation governance.
• Demonstrated success in building and scaling practices or service lines.
• Excellent communication, analytical, and stakeholder management skills.
• Experience working with global clients across industries, with a strong network in the Pega ecosystem.

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