PCP Operations Lead, IN FBA
Amazon
5 - 10 years
Bengaluru
Posted: 18/07/2025
Job Description
Fulfillment by Amazon (FBA) is an Amazon service for third
- party sellers – enabling them to provide fast and efficient delivery to their customers.
FBA enables Selling Partners to hand over the heavy lifting of warehousing, payment processing, delivery returns and customer service to Amazon, utilizing the capabilities that Amazon has built over the last 25+ years.
Within FBA, Partnered Carrier Program (PCP) is the preferred option used by sellers to send their FBA inventory to Amazon Fulfilment Centers (FC).
The IN FBA team is seeking a Program Manager to manage key aspects of PCP, from pick
- up of shipments to their delivery at the FC.
This role will require basic knowledge of supply chain operations and good stakeholder management.
You'll assist in implementing tools and programs to optimize seller experience, channel profitability, defect reduction and support initiatives that drive operational efficiency.
You'll work closely with stakeholders in operations, account management, product management, and finance partners across the FBA business.
Key job responsibilities
• Support projects that contribute to profitability while maintaining a seller
- focused approach
• Assist in program execution, data analysis, and regular metric tracking
• Perform thorough deep dives to understand root causes and implement short
- term and long
- term solves
• Analyze performance data and prepare reports for leadership reviews
• Collaborate with cross
- functional teams to drive process improvements
• Track trends in domain, monitor performance across PCP and other similar channels such as Amazon Freight, SPN
• Develop frameworks to guide sellers to the right inbound channel
Key job responsibilities
• Support projects that contribute to profitability while maintaining a seller
- focused approach
• Assist in program execution, data analysis, and regular metric tracking
• Perform thorough deep dives to understand root causes and implement short
- term and long
- term solves
• Analyze performance data and prepare reports for leadership reviews
• Collaborate with cross
- functional teams to drive process improvements
• Track trends in domain, monitor performance across PCP and other similar channels such as Amazon Freight, SPN
• Develop frameworks to guide sellers to the right inbound channel
Basic Qualifications
- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Experience with Excel
Preferred Qualifications
- Ability to write SQL queries and automate manual tasks
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how
- we
- hire/accommodations for more information.
If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
About Company
Amazon is a multinational technology and e-commerce company founded by Jeff Bezos in 1994. Initially focused on selling books online, it quickly expanded into a broad range of products and services, including electronics, cloud computing (via Amazon Web Services), streaming, and artificial intelligence. Amazon has revolutionized online shopping with fast delivery, personalized recommendations, and a subscription service called Amazon Prime. It is one of the world's largest and most valuable companies, with a significant impact on retail, technology, and logistics.
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