Payroll Specialist

Payroll Specialist

Function:Global Shared Services (GSS)

Location:Mumbai |Work Mode:Hybrid

Shift:11:00 AM to 8:00 PM

Reporting to:Payroll Team Lead

Role Overview

The Payroll Specialist is responsible for accurate, timely, and compliant end-to-end payroll processing for assigned countries. This role partners with Payroll Vendors, HR, and Finance teams to deliver high-quality payroll services and an excellent employee experience.

Key Responsibilities

Manage end-to-end payroll processing for supported markets in line with payroll calendars

Ensure accurate data entry, validation of gross-to-net results, and final payroll approvals

Coordinate payroll closure activities including GL postings, treasury funding, payslips, and statutory filings

Deliver payroll services aligned to SLAs, KPIs, and compliance standards

Provide Level-2 payroll support and manage escalations with vendors and stakeholders

Mitigate payroll risks related to SOX, data privacy, and security controls

Prepare payroll reports, dashboards, reconciliations, tax updates, and year-end activities

Support audits, testing, and ad-hoc reporting requirements

Maintain payroll documentation and support training and business continuity

Drive continuous improvement, automation, and standardization initiatives

Qualifications & Skills

Bachelor's degree

5 years of payroll experience (multi-country exposure preferred)

Experience with payroll systems such as Workday or ADP preferred

Strong stakeholder management, communication, and problem-solving skills

Excellent attention to detail, prioritization, and multitasking abilities

Ability to work independently in a fast-paced, global environment