Payout Coordinator

Role Overview

The Payout Coordinator will be responsible for end-to-end coordination of payout processes involving bankers, channel partners, sales, and internal finance teams. The role requires strong communication skills, MIS ownership, and efficient resolution of payout-related issues, with potential to grow into a Program Manager role.

Key Responsibilities

• Coordinate end-to-end payout processes with bankers while looping in channel partners.
• Ensure clear and professional email communication with all stakeholders.
• Track and follow up on MIS reports with the Business Development team.
• Work on in-house systems for lead tracking and dialer-related updates.
• Conduct MIS audits to ensure accuracy and compliance.
• Coordinate with the Sales team on scheme-related execution.
• Collaborate with the Finance team for payout validation and disbursement.
• Handle and resolve payout tickets and escalations within TAT.
• Support process improvements and take ownership as a future Program Manager.

Key Skills & Competencies

• Excellent written and verbal communication skills.
• Strong coordination and stakeholder management abilities.
• Good understanding of MIS, audits, and payout workflows.
• Comfortable working with internal tools and applications.
• Detail-oriented with strong follow-up skills.
• MS- Excel

Preferred Profile

• 13 years of experience in payout coordination, operations, or program support roles.
• Experience in fintech, banking, NBFC, or sales operations is an advantage.