Payment Specialist

Position: Payments Business Analyst

Job Type: Permanent

Job Location: Bangalore

Job Description:

Overall Objective:

We are looking for a Payments Business Analyst with expertise in card payments and alternative payment methods to join our dynamic team. In this role, you will work closely with product managers, clients, and software development teams to define payment solutions, ensure compliance, and enhance our transaction processing capabilities. You will play a critical role in translating business needs into technical requirements while ensuring alignment with industry standards and best practices. The candidate will also facility as a Product Owner within the scrum team, managing the product backlog of requirements, priority and necessary clarification.

Responsibilities:

Payments & Industry Standards

• Act as the subject matter expert on card payments, with knowledge on EMV, Ecommerce, Fleet Cards, Loyalty Cards.
• Familiarity for alternative payment options (e.g., digital wallets, BNPL etc).
• Provide expertise in payment protocols such as ISO 8583, Nexo ISO20022, and proprietary acquirer-specific messaging formats.
• Understanding the transaction lifecycle across issuers, acquirers, processors, and merchants.
• Work closely with scheme rules (Visa, Mastercard, AMEX, etc.), ensuring compliance with schemes such as EMV and PSD2/SCA regulations, PCI.

Technical & API Integration

• Collaborate with development teams to design and document payment API specifications, ensuring seamless integration with third-party providers.
• Define functional and non-functional requirements for payment processing applications, including authentication, authorization, and settlement flows.
• Document user stories and requirements, process flow charts, UI and UX.
• Work with tokenization, encryption, and security standards (PCI-DSS, 3DS, HSM, etc.) to ensure secure transactions.

Product & Stakeholder Engagement

• Partner with product managers to shape the payments roadmap and define requirements based on business needs and market trends.
• Act as a liaison between clients, acquirers, and payment processors, understanding their needs and providing technical guidance.
• Work within an Agile/Scrum environment, contributing to sprint planning, managing backlog refinement, and user story definition.
• Take a lead role in showcasing functionality which is being developed to stakeholders, seeking early feedback.
• Mentor other Business Analysts and colleagues, providing training and understanding of the payments industry and TNS services.

Experience/Qualifications:

• 5+ years of experience as a Business Analyst in the payments industry.
• Knowledge of protocols such as ISO 8583, Nexo, EMV, PCI-DSS, and alternative payment methods.
• Experience working with acquirers, PSPs, and payment processors.
• Hands-on experience with payment APIs, RESTful web services, and JSON/XML messaging.
• Understanding of regulatory and compliance frameworks (e.g., PSD2, SCA, AML).
• Ability to write clear BRDs, functional specifications, and API documentation.
• Manage and maintain the product backlog, working as a product owner within a scrum team.
• Strong collaboration skills with cross-functional teams in an Agile environment.