Payment Operations - Vice President

Are you ready to lead and innovate in a dynamic environment? Join J.P. Morgan Mumbai branch as a Vice President within the Payment Operations team. You'll oversee overseeing the control and governance aspect for Payment Operations and/or Cross Border Payments, supporting our Commercial and Investment Banking clients. This is your opportunity to work with cutting-edge technology, enhance your leadership skills, and drive operational excellence. Be part of a team that values growth, innovation, and client satisfaction.

As a Vice President within the Payment Operations team, you will be responsible for overseeing the control and governance aspect for Payment Operations and/or Cross Border Payments for the India branch, providing support to our Commercial and Investment Banking clients in India. You are committed to creating and managing innovative, secure service solutions that cater to our clients' needs on a global scale. Utilizing the latest technology, you strive to provide industry-leading capabilities to our clients and customers, ensuring a seamless and convenient business experience. 

Job responsibilities:

• Be responsible for managing Oversight and Governance for Cross Border and Domestic Payment operations process and/or Cross Border Payment operations process 
• Manage a team of 5 to 10 members
• Manage regulatory compliance and managing regular enquiries
• Handle regulatory reports which needs to be submitted to the regulator(s) 
• Provide an advisory role to internal or external clients on transactions including managing regulatory reporting 
• Provide key reports to management including highlighting key performance indicators (KPIs) and providing early escalations 
• Scrutinize documentary evidence in light with the required regulations 
• Interact including meeting regulator on client and/or transaction specific cases
• Interact with the clients on various Request for Proposals (RFPs) and on an ongoing basis on service qualities including client meetings
• Liaise with Compliance, Legal and Sales team for regular update on changing regulatory guidelines 
• Work with Product in rolling out cash products including system and technology rollouts for clients

Required qualifications, capabilities, and skills:

• Bachelor's Degree with at least 12 years of work experience in Trade Finance or banking related roles
• Possess strong knowledge of banking norms and regulations in general and Foreign Exchange Management Act (FEMA) guidelines in specific 
• Should have thorough knowledge of the regulations around the capital account transactions like Overseas Direct Investment, Foreign Direct Investment and External Commercial Borrowing
• Should have previous experience of handling team and clients including client meetings 
• Excellent communication skills- verbal and written 
• Excellent interpersonal and partnership skills

Preferred qualifications, capabilities, and skills:

• Master of Business Administration (MBA) is a plus
• Chartered Accountant certification is beneficial