Payment Lifecycle Specialist
JP Morgan
2 - 4 years
Mumbai
Posted: 16/05/2025
Job Description
Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues.
Job Summary:
As a Payment Lifecycle Specialist within JPMorgan Chase, you will play a crucial role in upholding the company's strength and resilience. Your contributions will be instrumental in fostering the firm's growth responsibly, as you anticipate new and emerging risks and apply your expert judgement to tackle real-world challenges impacting our company, customers, and communities. You will be part of a culture that promotes innovative thinking, challenges the status quo, and aims for best-in-class performance.
Job Responsibilities:
- Ensure investigations and transactions are processed in accordance with documented procedures.
- Undertake various functions within the team and ensure that all relevant deadlines and stipulated controls are met.
- Process manual instructions received on fund/wire transfers for global currencies.
- Analyze information to determine the accuracy and completeness of data.
- Assist in the training/education of other members in job functions/procedures relating to the unit.
- Process any required back-up tasks relating to production, identifying ways to improve current work practices.
- Review, research, and pass manual entries to resolve funds transfer inquiries.
- Interact with clients or the Client Service team as and when required to provide or receive updates on wire transfer inquiries.
- Work with minimum supervision and act on own initiative to identify tasks to be undertaken.
- Participate in the rotation of functions within the group ensuring no degradation to work flows.
Required Qualifications, Skills and Capabilities:
- Graduate with good academic record.
- Experience and a working knowledge of various aspects of International Payment Processing Operations.
- Good Interpersonal skills to be able to communicate internally or externally and at all levels and should be a team player.
- Excellent written & oral communication skills in English.
- A proactive approach to problem solving, taking ownership of issues and having the determination to follow through. Escalate issues as appropriate.
- An acute client focus with a good analytical approach.
- Knowledge of working on Computers, MS Access, Excel, PowerPoint, and Word.
Preferred Qualifications, Skills and Capabilities:
- 2 years of experience in a back-office operations of a reputed foreign bank or it’s processing arm/private sector bank/public sector bank as a supervisor would be beneficial.
- Working Knowledge of SWIFT & international payment conventions & practices is preferable.
About Company
JP Morgan Chase & Co. is one of the world's largest and most prestigious financial institutions, headquartered in New York City. It operates in over 100 countries, providing a wide range of financial services including investment banking, asset management, commercial banking, and wealth management.The company serves corporations, governments, institutions, and individual clients, offering expertise in areas such as mergers and acquisitions (M&A), securities trading, and credit management. Known for its global reach and financial strength, JP Morgan is a leader in innovation and sustainability within the banking industry.
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