Payment Lifecycle Analyst

Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues.

Job Summary:

As a Payment Lifecycle Analyst within JPMorgan Chase our Global Core Cash Operations team, you will perform data analysis in a 24 X 5 environment, supporting regions across Asia, EMEA, and WHEM. You will report directly to the Vice President/Executive Director and will be responsible for turning information into insight and insight into business proposals. Your role will encompass full lifecycle activities, including requirements analysis and design, developing analysis and reporting capabilities, and continuously monitoring performance and quality control plans to identify improvements. This role provides an opportunity to contribute significantly to our operations and to develop your skills in a dynamic and global environment.

Job Responsibilities:

• Lead a small team of analysts in executing specific projects or initiatives.
• Collaborate with the manager to develop best practices for data management, analysis, and visualization.
• Support the team in data collection, analysis, and reporting to deliver actionable insights to stakeholders.
• Act as a liaison between the team and internal stakeholders to ensure alignment of various initiatives with business objectives.
• Provide guidance and support to team members in executing projects and developing new skills in data analysis.
• Assist in the development of project timelines, resource allocation, and performance management for the team.
• Interpret data, analyze results using statistical techniques, and provide ongoing reports.
• Acquire data from primary or secondary data sources and maintain databases/data systems.
• Locate and define new process improvement opportunities.
• Monitor all relevant Management Information System data, ensuring all issues are resolved expediently.
• Ensure that all work items are completed as per the agreed SLA.

Required Qualifications, Skills and Capabilities:

• Graduate with Minimum 4  and  Financial Operations Processing experience
• Technical expertise regarding data models, database design development, data mining and segmentation techniques
• Strong knowledge of and experience with reporting packages 
• Knowledge of statistics and experience using statistical packages for analyzing large datasets (Excel, etc.)
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Excellent written & oral communication skills in English. Strong personal computer and analytical skills.  
• Good analytical skills and knowledge of MS Access, Excel, PowerPoint, and Word. 

Preferred Qualifications, Skills and Capabilities:

• Preferred working experience as a data analyst
• Working Knowledge of SWIFT & international payment conventions & practices would be plus