Patient Care Coordinator

Patient Coordinator Remote Monitoring (Wearable Devices)

Location: Remote / Hybrid in metro cities

Type: Full-time

Team: Clinical Operations

About Us

Were building the future of connected healthcare through wearable technology and remote patient monitoring. Our mission is to help patients stay healthier at home while enabling clinicians to intervene early and effectively.

Were looking for a qualified nurse who combines strong clinical judgment with empathy and exceptional communication skills to support patients using wearable health devices.

Role Overview

As a Patient Coordinator, you will be the primary point of contact for patients enrolled in our remote monitoring programs. You will guide patients in using wearable devices, monitor incoming health data, provide proactive outreach, and escalate clinical concerns when needed.

This is a patient-facing, tech-enabled clinical coordination role that blends compassion with data-driven care.

What Youll Do

• Onboard patients into remote monitoring programs.
• Educate patients on wearable device setup, usage, and troubleshooting.
• Monitor daily incoming health data (e.g., vitals, alerts).
• Identify abnormal readings and escalate per clinical protocol.
• Conduct proactive follow-up calls to improve adherence and engagement.
• Document all patient interactions in the EHR system.
• Collaborate with physicians, care managers, and technical teams.
• Contribute feedback to improve workflows and patient experience.

Who You Are

• Registered Nurse (RN) / BSc Nursing / GNM with valid license.
• Strong clinical assessment skills.
• Excellent verbal and written communication.
• Highly empathetic and patient-centered.
• Comfortable using digital tools, dashboards, and wearable technologies.
• Self-driven and able to work independently in a fast-paced startup environment.

KPIs / Performance Metrics

Your performance will be measured through:

1 Patient Engagement

• 90% patient onboarding completion rate
• 85% patient device adherence rate
• Average patient response time 24 hours

2 Clinical Monitoring & Escalation

• 100% adherence to escalation protocols
• Alert review within defined SLA (e.g., within 2 hours for high-risk alerts)
• < 2% missed or unreviewed alerts

3 Documentation & Compliance

• 100% accurate and timely documentation
• Zero major compliance violations
• Audit score 95%

4 Patient Experience

• Patient satisfaction score 4.5/5
• Low patient drop-off rate (< 10%)

5 Operational Efficiency

• Ability to simultaneouslymanage multiple locationpatients
• Monthly submission of Continuous improvement suggestions

Why Join Us?

• Be part of a high-growth digital health startup.
• Work at the intersection of technology and compassionate care.
• Opportunity to shape processes from the ground up.
• Fast learning curve and high ownership.
• Competitive compensation and growth opportunities.

Please apply by email

jobs@nipromedindia.com

With subject Patient Coordinator

You can know about Nipro through

www.nipro.co.jp

www.niproinindia.com

Company Description

Nipro Corporation, headquartered in Osaka, Japan, is a global leader in the healthcare industry, providing innovative solutions to healthcare professionals, pharmaceutical companies, and patients. For over seven decades, Nipro has specialized in developing, manufacturing, and delivering high-quality medical devices, medicines, and pharmaceutical packaging. With over 38,000 employees worldwide, Nipro is committed to improving patient outcomes and advancing healthcare globally. Guided by an entrepreneurial spirit, Nipro continues to focus on growth and innovation to help people live longer and healthier lives.