Partnerships Adviser

Role/Title: Partnerships Adviser

Location: New Delhi, India

About Us

Acumen, established in 2008 under the Sannam S4 Group umbrella, is a premier internationalisation partner for educational institutions worldwide. Originating in India, we have expanded our services across Asia, North America, and beyond, providing comprehensive support to universities and organisations embarking on their global journeys.

Our Mission and Approach

Driven by research and rich data insights, Acumen offers innovative solutions tailored to the unique needs of each partner. Our end-to-end services empower educational institutions to establish and enhance their international presence, ensuring they receive trusted guidance and expertise at every step.

Global Reach and Services

With a strong presence in India, South and Southeast Asia, and North America, Acumen delivers excellence in education consulting, advisory, and implementation. Our services include in-country representation, high school engagement, agent management, enrolment services, and strategic consulting, all designed to help institutions thrive in today's competitive international education landscape.

Our Team and Values

Our diverse team of over 300 professionals, embodies our core values: Collaboration, Agility, Impact, Empowerment, and Integrity. This commitment to diversity and inclusion fosters a dynamic and supportive environment, enabling us to deliver impactful solutions to our partners.

Why Choose Acumen

Our unique understanding of the education sector, combined with a people-first approach and student-focused insights, has made us an invaluable partner for educational institutions globally. We prioritise your needs, offering practitioner-led expertise and end-to-end support without taking commissions or selling services directly to students, ensuring our focus remains solely on enhancing your institution's success.

Partner with Acumen to navigate the complexities of international education and achieve sustainable growth in the global arena.

What you will do as a Partnerships Adviser

Purpose of the role

We are looking for Partnerships Adviser to support Client (an Australian student accommodation provider, offering premium, fully-furnished apartments with all-inclusive rent covering utilities, internet, and 24/7 support) to fulfil its objectives across South Asia.

We are seeking an enthusiastic, driven, and flexible candidate based in New Delhi India, with recent experience in international education, student accommodation, business development or a similar environment.

Main Responsibilities

Agent Management

Identify, target and build relationships with referral agents and aggregators aligned to the Australian higher education market. The focus will be driving sales targeting key locations within India and Sri Lanka (the Region)

Expand the agents network and their understanding of the Client product

Manage and support Clients referral agents including conducting follow up and providing after sales service to ensure conversion of leads into sales

Deliver regular counsellor training to build product awareness

Provide assistance to agents, prospective residents and their parents with enquiries about completing the online booking process or other enquiries about Client properties, the Client brand and living in Australia as an international student

Stakeholder Engagement

Evaluate industry trends and drive strategies for new business opportunities

Build relationships and awareness of Client with high performing schools and universities with direct linkages to Australian education providers

Organise and represent Client at identified education and networking events

Seek to establish relationships with government agencies and affiliated groups to maximise local engagement opportunities

Work closely with the Client Sales & Partnerships team on weekly goals and overall sales and engagement strategies

Marketing and Brand Awareness

Seek to increase brand awareness and visibility of Client as a premium student accommodation provider in Australia.

Attend exhibitions and events to represent and consult prospective students and parents on student accommodation options available

Assist in enhancing Clients marketing and branding, including support on the Client website, social media, and other marketing channels

Coordinate and assist in developing marketing collateral including brochures, flyers, promotional gifts, advertisements etc.

Participate in regular sales and partnerships training to remain updated on Client products and services

Build a travel and events calendar for promoting Client, aligned with the agreed operational budget

What you bring to the team

A degree and/or relevant combination of skills and experience

38 years of relevant experience in the Education/student accommodation/hospitality domain

Basic knowledge of CRM software and MS Office

Understanding of market and marketing strategies

Strong knowledge of processes underpinning international student mobility

Excellent written, oral, and interpersonal communication skills with the ability to communicate and present to diverse audiences

Demonstrated ability to work independently and as part of an international team

High responsibility and accountability for completing tasks within deadlines

Ability to use personal and team expertise to achieve business goals

A valid passport with the ability to travel across South Asia and Australia

Flexibility to work outside regular office hours, including some weekends

Ability and willingness to travel alone and for extended periods

What we offer you

Mandatory government contributions

Medical insurance

An international, positive, friendly working environment

Convenient office location in Delhi

Learning and development opportunities

Opportunity to make a real impact in South Asias education sector

Opportunity to join familiarisation trips